Cloud connect - SSL Cert?

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Cloud connect - SSL Cert?

Veeam Logoby Tom_CS » Wed Apr 13, 2016 10:18 am

I have received a trial for VEEAM Cloud connect from a SP, they have given me their details and a username and password for my trial, however when I copy and paste the info they have given me, I get the error

"Service provider does not have SSL certificate"

Is this an issue on their end, do they not have an SSL cert or is this something I need to install?

I am using VEEAM Backup and Replication 8.0, I have confirmed the SP is also using this version

Kind regards,
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Re: Cloud connect - SSL Cert?

Veeam Logoby v.Eremin » Wed Apr 13, 2016 2:00 pm

Appears to be a SP problem. You could ask them whether they've provided you with correct cloud gateway DNS name or IP address along with proper tenant's credentials. Thanks.
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Re: Cloud connect - SSL Cert?

Veeam Logoby jsprinkleisg » Wed Feb 08, 2017 12:15 am

Perhaps this info will be helpful to others.

I was seeing this same error message when trying to add a SP in Veeam B&R 9.5. I was not performing this directly on the Veeam B&R server, but rather from another server using the remote console. When I switched to using the console directly on the Veeam B&R server and tried again, it connected up to the SP just fine.
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