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ChuckS42
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Console stalls under Virtual Machines view

Post by ChuckS42 » Jan 29, 2015 5:59 pm

In my Veeam B&R console, in the Virtual Machines view, if I select a virtual machine under any vCenter instance the console will stall for 20-30 seconds before registering the selection. Click another object, 30 seconds. RIght-click the current selection, 30 seconds. Anyone seen this behavior before?

I have another Veeam B&R server in a different site, with the same vCenter instances, and it does not have this problem.

We're on version 8.0.0.917. Support case 00739439.

Vitaliy S.
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Re: Console stalls under Virtual Machines view

Post by Vitaliy S. » Jan 29, 2015 8:17 pm

What about SQL Server performance when you click on this view?

ChuckS42
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Re: Console stalls under Virtual Machines view

Post by ChuckS42 » Jan 29, 2015 9:22 pm

Seems perfectly fine.

foggy
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Re: Console stalls under Virtual Machines view

Post by foggy » Jan 30, 2015 1:27 pm

Logs should tell what call/request takes time when you select something in the VMs view, please continue investigating with your engineer.

ChuckS42
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Re: Console stalls under Virtual Machines view

Post by ChuckS42 » Feb 07, 2015 7:56 pm 1 person likes this post

Update: We determined it is almost certainly a database performance issue. We hare hosting both the vCenter and Veeam databases on the same SQL server, and that server is underpowered for the task.

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