Discussions specific to the VMware vSphere hypervisor
Post Reply
Lalegre
Influencer
Posts: 23
Liked: never
Joined: May 27, 2016 6:18 pm
Full Name: Leandro Alegre
Contact:

Direct NFS - Failed to connect to NetApp

Post by Lalegre » May 28, 2019 7:02 pm

I am not being able to backup using Direct NFS from my NetApp production storage because it cannot connect on Storage Ports.

If i go to the proxy i am able to see that if i do Telnet i have an intermitent connection to the NetApp even if i am on Layer2. All the ESXi are having no problems connecting to the NetApp.

Any considerations?

Thanks

Support Case #03565031

HannesK
Veeam Software
Posts: 3984
Liked: 486 times
Joined: Sep 01, 2014 11:46 am
Location: Austria
Contact:

Re: Direct NFS - Failed to connect to NetApp

Post by HannesK » May 29, 2019 5:59 am

Hello,
telnet does not really help for troubleshooting NFS network or permission issues. I don't speak Spanish, but two things that worked at my customers:

1) test to connect with NFSclient.exe 1.7 (really ugly tool, but if it does not throw an error message, then Veeam will work)
2) connect with the native Windows NFS

Best regards,
Hannes

Andreas Neufert
Veeam Software
Posts: 3810
Liked: 683 times
Joined: May 04, 2011 8:36 am
Full Name: Andreas Neufert
Location: Germany
Contact:

Re: Direct NFS - Failed to connect to NetApp

Post by Andreas Neufert » May 29, 2019 6:50 am

Check the export policy of the Netapp storage, you need to add the Veeam Proxy Server (if you have only one server then the Backup & Replication server).

iamcts
Novice
Posts: 3
Liked: 3 times
Joined: Jun 05, 2019 4:04 pm
Contact:

Re: Direct NFS - Failed to connect to NetApp

Post by iamcts » Jun 05, 2019 4:18 pm

It was already said, but definitely check your export policies on the NetApp.

If you use any tools like VMWare's Site Recovery Manager, it will create a new export policy on your NetApp when you fail over and won't reassign the original export policy.

ND40oz
Influencer
Posts: 12
Liked: never
Joined: Nov 17, 2010 12:52 am
Full Name: ND40oz
Contact:

Re: Direct NFS - Failed to connect to NetApp

Post by ND40oz » Jun 05, 2019 6:25 pm

I typically give the proxy server a second nic on the same storage vlan that the esxi hosts use for their connections. Then add that secondary nic's IP to the export policy for the hosts.

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 26 guests