Host-based backup of VMware vSphere VMs.
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techteam
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Direct restore to Azure; vm does not boot

Post by techteam »

Hi,
I have Veeam B&R 10 installed and have backups running from my Vsphere environment to my local backup repositories.
As a test I decided to try the "Restore to Azure" feature for one of my backed up vm's which is a Win 7 desktop. The restore runs fine and I can see that necessary vm, disk, network etc. created on my Azure subscription.
My Azure subscription is a Trial one.
However the vm fails to boot and looking at boot diagnostics I can see an error message " The boot selection failed because a required device is inaccessible, Status - 0xc0000225".
I have tried deleting the vm and run the restore process again but get the same error when booting. The restore status is always successful.
Has anyone seen this issue before and is there a resolution for it?
Support Case #04602981 has been opened.
Cheers
veremin
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Re: Direct restore to Azure; vm does not boot

Post by veremin »

Let's wait and see what support engineer finds after debug log investigation - hard to tell right now, based on error description only. Thanks!
johan.h
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Re: Direct restore to Azure; vm does not boot

Post by johan.h »

I do not see support logs attached yet. Are you able to make sure you attach logs for the backup job for that Windows 7 VM to the support case?
techteam
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Re: Direct restore to Azure; vm does not boot

Post by techteam »

Do you mean the restore log? The backups are fine,it’s the restore which causes the issue.
johan.h
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Re: Direct restore to Azure; vm does not boot

Post by johan.h »

I imagine both may be useful. But that is for support to decide.
techteam
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Re: Direct restore to Azure; vm does not boot

Post by techteam »

The resolution to this was installing the latest patch.
https://www.veeam.com/kb4050
Hope this helps someone who faces a similar issue.
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