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danswartz
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Direct SAN not supported for Community Edition?

Post by danswartz » May 16, 2019 12:36 pm

So I wanted to try an experiment and switch to CE. I deleted the license from the registry, and confirmed I was now in free mode. I coincidentally have 10 VMs to back up :) I ran the backup and discovered that none of the disks could use Direct SAN mode - all failed over to NBD mode. I don't recall seeing this anywhere?

nielsengelen
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Re: Direct SAN not supported for Community Edition?

Post by nielsengelen » May 16, 2019 12:48 pm

Is this with 9.5 Update 4?
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danswartz
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Re: Direct SAN not supported for Community Edition?

Post by danswartz » May 16, 2019 1:20 pm

Yes. 10 VMs (including a VCSA, which has a dozen or so vdisks just by itself) - none of which successfully did Direct SAN.

Andreas Neufert
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Re: Direct SAN not supported for Community Edition?

Post by Andreas Neufert » May 16, 2019 1:23 pm

My guess is that you have to wait until the next server rescan happened. You can start this by going to the Proxy server that you use in tne Managed Server - Windows opbject area and right click "rescan".

danswartz
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Re: Direct SAN not supported for Community Edition?

Post by danswartz » May 16, 2019 1:29 pm

Well, that's annoying. I just checked a weekly backup job that ran last weekend (before I did anything with CE - same thing - failing over to NBD. So CE is not germane, sorry for the wasted bandwidth!)

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Re: Direct SAN not supported for Community Edition?

Post by Andreas Neufert » May 16, 2019 1:53 pm

Ok then please check if the datastores are still visible at the Proxy server and please open a support case so that our team can have a look at the logs.

danswartz
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Re: Direct SAN not supported for Community Edition?

Post by danswartz » May 16, 2019 2:13 pm

Looks like I need to open a case :( I did everything up to and including specifying manually the iSCSI datastore, and the B&R console confirms it is visible to both proxies and lists the correct number of VMs on that datastore.

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Re: Direct SAN not supported for Community Edition?

Post by danswartz » May 16, 2019 3:14 pm

I've opened case 03564739. I'm actually getting pretty good speed on the NBD backup (this is to a starwind VSA HA datastore), but I'd like to know why this doesn't work...

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