Error after migrate W7 to W10

[stifler6969]

Hi,

My case ID : 05413533

I migrated my Veeam R&B 11 from Windows 7 to Windows 10 and since, i have issue. I backup my VMs to NAS and i was this issue :

[29.04.2022 15:23:02.096] < 8020> cli | ERR |Command 'StartFibRecordingCmd(2216974130176)' has failed.
[29.04.2022 15:23:02.096] < 8020> cli | >> |Erreur réseau inattendue
[29.04.2022 15:23:02.096] < 8020> cli | >> |Failed to flush file buffers. File: [\\XX.XX.XX.X\XXXXXX\XXXX\Test 22D2022-04-29T152147_F60F.vbk].
[29.04.2022 15:23:02.096] < 8020> cli | >> |--tr:Error code: 0x0000003b
[29.04.2022 15:23:02.096] < 8020> cli | >> |--tr:Failed to flush storage metadata. Storage: [\\XX.XX.XX.X\XXXXXX\XXXX\Test 22D2022-04-29T152147_F60F.vbk].
[29.04.2022 15:23:02.096] < 8020> cli | >> |--tr:Failed to flush metadata.
[29.04.2022 15:23:02.096] < 8020> cli | >> |--tr:Failed to open internal FIB for update. FIB: [summary.xml]
[29.04.2022 15:23:02.096] < 8020> cli | >> |--tr:Failed to start synthetic backup of the internal FIB [summary.xml].

It's the same configuration between two servers... i exported/imported configuration.

Thanks for advance.

[Mildur]

Hi

Thanks for opening the case.
Until you have an answer, try to access the NAS from your windows 10 machine with the file explorer.
Second, open the backup repository properties inside the veeam console and go through each site to make sure, that veeam can connect to the NAS.
Check, if your NAS requires SMBv1. Windows 10 has that disabled by default.

[stifler6969]

Thank for your reply

Windows 10 to NAS => OK
VEEAM to NAS => OK
SMBv2 is configured on NAS