Error: Cannot get service content

[eitand84]

we try to backup vmware and only one vm have error anther vms backup without error
log...

Code: Select all

01/05/2016 14:52:22 :: Error: Cannot get service content.
Soap fault. TimeoutDetail: 'connect failed in tcp_connect()', endpoint: 'https://172.16.100.11:443/sdk'
SOAP connection is not available. Connection ID: [172.16.100.11].
Failed to create NFC download stream. NFC path: [nfc://conn:172.16.100.11,nfchost:ha-host,stg:5520f401-b8269e52-dac6-a0d3c1f52b60@operamail/operamail.vmx].

[Shestakov]

Hello,
Please provide your support case number as required by the forum`s rules when posting about technical errors.
You may also search the forum for the similar cases.
Thanks!

[dmb2002man]

Hello,

I am running version 8.0. I had to restore a valid server from veeam when it wouldn't boot up and now having issues with it not backing up. cannot get service content soap fault. host not found. I can ping the host from the veam that this server is on and ping vcenter. Also can pull up vcenter browser from the veeam server. Soap connection is not available. I tried to remove the server from backup and re-add it. All the other servers on that host are backing up fine. This is the only one having issues.

Josh

[foggy]

Josh, please contact support directly with this, as it is always advised to do for any technical issues.

[dmb2002man]

Case #01850609 was created.

[emmoon1981]

Hi All
I have a problem during backing up from a virtual machin and face whit this error :


" ProcessingMyVM Error: Cannot get service content.
Soap fault. TimeoutDetail: 'connect failed in tcp_connect()', endpoint: 'https://myhost:443/sdk'
SOAP connection is not available. Connection ID: ["myhostIP"].
Failed to create NFC download stream. NFC path: [nfc://conn:myHost,nfchost:ha-host,stg:54a69d54-13ddb6c0-dc50-40a8f027fdac@MyVM/MyVM.vmx]."


In addition My Host running VMWare esxi6u2 in another site and every thing about my connection is OK and open and I Installed VBR9U1 in standalone system and make a backup job that set repository and Proxy server Both in remote Host and I tested the job for any Vm on that remote Host

Appreciate any insights.

Best Regards,

[PTide]

Hi,

Please contact the support team and post your case ID here.

Thank you.