Error on Guest Processing after changes in Proxy

[dcampregher]

Hi Team!

After i did changes on credentials used under the Managed Servers for a specific Windows that act a VMware Proxy ( from a domain account, to local admin account ), the Guest Processing of thejobs now are trying to failling back to the backup server for a unknow reason.

There are no change on the network and the Guest Processing credentials. I still able to access the admin$ from the Guest Interaction Proxy to the target servers. The Test now inside the job also works fines.

Any idea what is the reason of this behavior ?

Failed to inject guest runtime using guest interaction proxy, failing over to backup server
Failed to inventory guest system: Veeam Guest Agent is not started

Case # 05143185

[Regnor]

Have you tried to disable the remote UAC on your proxy?
And if that doesn't help, in what format did you enter the proxy credentials? hostname\username?

[dcampregher]

Hi!
The UAC can't be disable because we are working on the hardening of Veeam Servers. the problem is the format of credentials, it was on the "USERNAME" instead "HOSTNAME\USERNAME".
Thanks

[Regnor]

I'm glad to see that I'm not the only one experiencing this