error on replication jobs since vsphere 6.5 migration.

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error on replication jobs since vsphere 6.5 migration.

Veeam Logoby ashleyw » Mon Feb 06, 2017 10:32 pm

Hi,

We have recently updated to Vsphere 6.5 and moved to the vcentre appliance and running the latest patch set for Veeam 9.5 to support vsphere 6.5.

We are seeing replicas failing with messages of "Processing configuration Error: A specified parameter was not correct: spec.vmProfile
Error: A specified parameter was not correct: spec.vmProfile"

support number #02058409.

We have tried rescaning/recreating replica jobs etc. The only reference I can see to vmProfile is a reference to it in the http://pubs.vmware.com/Release_Notes/en ... nownissues

so perhaps something has changed?
Is anyone else picking up these issues or have any ideas?
The VMs are running hw level 13 and their vmware tools are up to date.

thanks.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Tue Feb 07, 2017 9:13 am

spec.vmProfile is a setting from the vSAN Storage Policy configuration. Can you please change the Storage Policy within your vSAN for this VM (and back) and try again?

More Background informations:
http://www.virtuallyghetto.com/2014/03/exploring-vsan-apis-part-6-modifying-virtual-machine-vm-storage-policy.html

As well an option would be to create a support ticket and upload logs (support do not monitor this forum actively).
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby ashleyw » Tue Feb 07, 2017 8:18 pm

hi Andreas, thanks, we are not running vSAN (our primary storage is on fibre connected Nimble storage). I have gone into the VM though and changed the storage policy to something other than the "datastore default" and then went back and selected "datastore default", but still get the same error.
the support ticket number is 02058409. I think I'm battling with timezones (in terms of support) being in NZ - I will escalate with support.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby m_zolkin » Tue Feb 07, 2017 9:33 pm

Hi Ashley, we do have a customer support team based in Sydney, so we are pretty closed to your time zone. Your request has been escalated, please expect a response from a senior engineer shortly.
VP, Customer Technical Support, EMEA & APAC
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Tue Feb 07, 2017 9:35 pm

Thanks for this feedback.
I see that you had opened support case with severity 4 which has the lowest reaction time. You can find a severity statement description directly on the same page.
So we lost time there. Our Team in Sydney are working on that case now and I brought this case to support managements attention.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby ashleyw » Tue Feb 07, 2017 9:53 pm

thanks, I think I've just discovered what the issue was.
Our replica LUN appears twice - firstly under the "VM Encryption Policy" drop down in the datastore target on the job, and then again under "default policy".
I believe we were inadvertently selecting the replica LUN from the "VM Encryption Policy" drop down rather than the replica LUN form the "default policy" and this was what was breaking the job.
Once we selected the "default policy" as the target things started to work as expected.

cheers
Ashley
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Tue Feb 07, 2017 10:10 pm

Excellent. Thank you for this update.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby lars@norstat.no » Mon Feb 13, 2017 1:14 pm

Just wanted to check in and say i had the same problem and the same solution fixed it for me. Now the question is, why is that choice there and how do i get rid of it ? Seems kind of confusing, placing that replica breaking choice there.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Mon Feb 13, 2017 1:23 pm

Can you add a screenshot please ?
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby lars@norstat.no » Mon Feb 13, 2017 1:30 pm

A screen shot of what ?
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Mon Feb 13, 2017 1:55 pm

Of the double choice, so that we can show it to some of the support team or expert in that field.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby lars@norstat.no » Mon Feb 13, 2017 2:07 pm

I would think they would know where this is in their own product, but ok. Now how do i post a screenshot here ?
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby Andreas Neufert » Mon Feb 13, 2017 2:20 pm

Maybe I just don´t understand the root cause.
You have a normal VM and have selected a encrypted target storage policy manually (the wrong one)?
Or was it VMware that placed the VM automatically in the wrong policy?

You can upload the screenshot to a system of you choice and add a link here.
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby hbroich » Fri Apr 07, 2017 3:23 pm

Hi, i have allways the same Problem after upgrading to VMware 6.5 . I have two VMware-Server with 4TB Raid-5 System on each Server. When i will create a Replica i get also the error above, but i do not have a "default policy"-Tab by chosing the destination Datastore. I have the Veeam Backup Vers. 9.5 Update2.
Kind Regards
Hartmut
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Re: error on replication jobs since vsphere 6.5 migration.

Veeam Logoby foggy » Mon Apr 10, 2017 11:00 am

Hartmut, have you contacted technical support with this?
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