Error on vCenter - failed to find hierarchy root for backup server

[TheBob]

Hi @all,

I got on all Server on in VMWare vCenter in Backup Status field the Message on "failed to find hierarchy root for backup server".
All backups are running fine and I did already a Rescan of Managed Servers and uninstall and install the plugin again.

I have vCenter version 6.7.0 Build 16243230 running and Veeam B&R version 10.0.0.4461 P2

Has anyone an Idear whats happend?

many thanks and best Reg.

[TheBob]

I can solve the Problem by changing the authentication methode from "Certificate Thumbprint" to "Password based authentication" on vCenter Veeam B&R menue

have a nice week
TBC

[ChuckS42]

Just had this one myself; fixed by removing and reinstalling the vCenter Plugin for Veeam. (Veeam v11 and vCenter 7).

A thing: The error message in vCenter has a spelling error. It actually says, "Failed to find hiearchy root for backup server". I assume this is the Veeam Plugin and not vCenter.