Error: The specified type was not recognized: name='VirtualTPM'

[DaStivi]

Hi,
i'm started to use vTPM with Native Key Provider from vSphere 7, but got issues now with Veeam Backup? didn't found anything in the forum regarding this!?

best regards
Stephan

[PetrM]

Hi Stephan,

Please provide a support case ID as requested when you create a new topic about a technical issue. As explained there, we cannot troubleshoot technical issues effectively over the forum posts. All posts about technical issues without case ID will be eventually deleted by the forum moderator. You can also upload debug logs for our support as per the instruction of this KB.

Thanks!

[DaStivi]

its not like ah to troubleshoot ah technical issue, its more like is this ah known thing to not work? or should it work and do i have to open ah case because something isnt working as expected?!

i can't believe i'm the first one trying this..?!

[PetrM]

We need to examine debug logs and your infrastructure to answer this very question. There are many details to clarify and it would be challenging to do it on the forum topic, for example, it's not clear which job is affected, where exactly you see this error, etc. Please paste a support case ID, we'll keep an eye on it.

Thanks!

[DaStivi]

okey i've created a case now regarding this issue: #05718057