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Posts: 190
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Joined: Nov 23, 2015 10:56 pm
Full Name: Peter Shute

Error when opening store in mounted Exchange backup

Post by pshute » May 14, 2018 10:01 pm

Yesterday I was trying to restore a Exchange mail item. I selected the server from the backup, and chose Restore Application Items/Microsoft Exchange Mailbox Items. I selected the oldest restore point, and it mounted the database.

I clicked to expand one of the stores. It started the "loading store" process, then crashed with an error. It did this for several attempts. I would like to report the error, but I can't remember it, and today that restore point is gone. It works fine on the oldest restore point now.

Is there a way for me to find the error in the logs? Which file should I be looking in?

[By the way the log file location listed in https://helpcenter.veeam.com/docs/backu ... tml?ver=95 is incorrect for my version of Windows. I found it in C:\Users\All Users\Veeam\Backup.]

Veeam Software
Posts: 17610
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Full Name: Alexander Fogelson

Re: Error when opening store in mounted Exchange backup

Post by foggy » May 15, 2018 12:44 pm

Peter, please contact technical support for assistance in reading log files. Thanks.

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