ESXi 5.5.0 and Veeam CE license

[novakluk]

I am using ESXi 5.5.0 Update 3 (Build 7967571) with licence VMware vSphere 5 hypervisor - expiration date: never. I installed Veeam backup community edition build 11.0.0.837. When I want to image backup so I got error: Current vSphere license or ESXi version prohibits execution of the requested operation.
Do you know why I got this error?? I know that I can't use free edition esxi but I have ESXi with license.

Thank you for explain
Lukas

[veremin]

Seems like you're using a free ESXi version. If you have a paid license, what edition does it have? Thanks!

[novakluk]

I paste below information about license. (I edited serial key preview)

vim-cmd vimsvc/license --show
[200] Sending request for installed licenses...[200] Complete, result is:
serial: xxxx-xxxxx-xxxxx
vmodl key: esxBasic.vram
name: VMware vSphere 5 Hypervisor
total: 0
used: 1
unit: cpuPackage
Properties:
[ProductName] = VMware ESX Server
[ProductVersion] = 5.0
[count_disabled] = This license is unlimited
[feature] = vsmp:8 ("Up to 8-way virtual SMP")
[FileVersion] = 5.5.2.0

[Gostev]

Looks like you're using more sockets (1) than actually available in the vSphere license (0)?

[Regnor]

VMware vSphere 5 Hypervisor

It looks like you're using the free VMware Hypervisor which doesn't have the necessary API? Although it's free you still have to enter a license key after installing ESXi.

[novakluk]

OK, guys. Thank you for explain. I find out that my license is only free version with never expire time.

[veremin]

This is what we've suspected. To enable the corresponding API you need to have a paid vSphere license - Essentials one will suffice. Thanks!

[Regnor]

OK, guys. Thank you for explain. I find out that my license is only free version with never expire time.

In addition to Vladimir's answer, you could use Veeam agents to backup your virtual machines.

Another topic, I would suggest to plan an update on a current vSphere version as 5.5 is end of support since some time.