Failed backup copy job

[ta_yoshizumi]

Hello,

Case #03438629

The VM that include jobs are success but backup copy job occurred errors.
HTML report display the message below.

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 Failed to merge full backup file Error: Agent: Failed to process method {Transform.Patch}: An unexpected network error occurred. Failed to write data to the file [\\zz-h-qnap\veeam\Backup Copy Job\Backup Copy Job\Backup Copy JobD2019-01-17T000000.vbk]. 
Failed to create restore point 2019/01/18 0:00:00
Failed to generate points Error: Agent: Failed to process method {Transform.Patch}: An unexpected network error occurred. Failed to write data to the file [\\zz-h-qnap\veeam\Backup Copy Job\Backup Copy Job\Backup Copy JobD2019-01-17T000000.vbk]. 
Failed to merge full backup file Error: Agent: Failed to process method {Transform.Patch}: An unexpected network error occurred. Failed to write data to the file [\\zz-h-qnap\veeam\Backup Copy Job\Backup Copy Job\Backup Copy JobD2019-01-17T000000.vbk]. 
Failed to create restore point 2019/01/18 0:00:00
Failed to generate points Error: Agent: Failed to process method {Transform.Patch}: An unexpected network error occurred. Failed to write data to the file [\\zz-h-qnap\veeam\Backup Copy Job\Backup Copy Job\Backup Copy JobD2019-01-17T000000.vbk].

qnap located the other location with Veeam server.

I posted even here because the case's progress is bad.
Please let me know the cause and resolution.

Thanks

[wishr]

Hi Ta_yoshizumi,

As far as I see the case has been escalated and the conversation is going forward. Please keep working with the support engineer - we do keep a track of the request either.

Thanks,
Fedor

[Baracha]

Did you find solution?

[veremin]

The case was closed due to no response. So, please, open your own ticket. Thanks!