Failed direct restore to AWS EC2: Insufficient capacity

[ta_yoshizumi]

I peformed to direct restore to AWS EC2.

After click Proxy Appliance process, display the error message below.
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Failed to validate proxy appliance: Insufficient capacity.
Proceed anyway?
Yes No
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After click "Reson" process, display the error message below.
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Failed to validate machine "VM name" : Insufficient capacity.
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How do I resolve this issue?

Thank you for reading.

[wishr]

Hi Ta_yoshizumi,

Could you please share how much RAM you have on your Proxy Appliance and if it meets the requirement mentioned here. Also, I would check the amount of free space on the storage.

Just in general, I would recommend you to reach out to our support team (and this is also mentioned in our Forum rules), because ideally, we should take a look at the log files, understand what B&R version you have, etc.

Thanks

[veremin]

It seems that AWS does not currently have enough On-Demand capacity available to service your request, and thus neither proxy appliance nor new EC2 instance (for restored VM) can be created. Thanks!

[ta_yoshizumi]

Hello,

Thank you for the reply.

I ran the proxy appliance instance with increased specifications, and the error ceased.

After that, I confirmed the statics of the restore, the following error was output.
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2019/02/06 11:18:34 Warning Creating import role and policy
リモート サーバーがエラーを返しました: (403) 使用不可能
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What is the error that occurs here?

[veremin]

May I ask you to open a support ticket and provide its number here? Some unexpected is going on and we'd like to investigate it further. Thanks!