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CharlesC
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Failed to create task: Cannot find root RP

Post by CharlesC » Feb 23, 2015 2:31 pm

hey devs,

nothing has changed in the past few months other than upgrading to veeam 8.
I am now getting a message for a specific job with about 10-15 servers.
The job fails with an error "failed to create processing task for VM Error: cannot find root RP for xx.xx.xx.xx (host ip address)"

Any idea what this may be?
thanks

Vitaliy S.
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Re: Failed to create task: Cannot find root RP

Post by Vitaliy S. » Feb 23, 2015 7:23 pm

Seems like some re-configuration in VMware side took place. Please open a support ticket with our team for further review of the debug logs. Thanks!

CharlesC
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Re: Failed to create task: Cannot find root RP

Post by CharlesC » Feb 23, 2015 9:20 pm

Cloned the job, removed the luns as well as the exclusions from the job and re-added.
So far the test job is running well, will confirm if it all works tomorrow.

CharlesC
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Re: Failed to create task: Cannot find root RP

Post by CharlesC » Feb 26, 2015 2:44 pm 2 people like this post

all good now!

CharlesC
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Re: Failed to create task: Cannot find root RP

Post by CharlesC » Mar 09, 2015 2:17 pm

issue has returned...

Vitaliy S.
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Re: Failed to create task: Cannot find root RP

Post by Vitaliy S. » Mar 09, 2015 4:06 pm

Please update this topic once you open a case ID, thanks!

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