Discussions specific to the VMware vSphere hypervisor
Post Reply
pkelly_sts
Expert
Posts: 576
Liked: 63 times
Joined: Jun 13, 2013 10:08 am
Full Name: Paul Kelly
Contact:

"Failed to perform backup file verification" Backup copy job

Post by pkelly_sts » Aug 29, 2014 1:37 pm

Can someone point me at anything fundamental I should be checking if getting the above error on a Backup Copy job?

1 out of 3 copy jobs is producing this error & searching google only results in 2 hits, neither of which seem relevant?

Thought I'd ask here before contacting support in case it's a "known mistake" :)

Paul

foggy
Veeam Software
Posts: 18390
Liked: 1581 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by foggy » Aug 29, 2014 2:05 pm

Paul, what Veeam B&R build number are you currently at? There used to be an issue regarding disk digests size exceeding the RPC call limit causing similar error, it was addressed in one of the patches. If that is not the case, it's better to contact our technical team directly for deeper logs analysis. Thanks.

pkelly_sts
Expert
Posts: 576
Liked: 63 times
Joined: Jun 13, 2013 10:08 am
Full Name: Paul Kelly
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by pkelly_sts » Aug 29, 2014 2:12 pm

We're on 7.0.0.871 which I think is the latest GA.

I'll log a call with support then, thanks...

Paul

foggy
Veeam Software
Posts: 18390
Liked: 1581 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by foggy » Aug 29, 2014 2:13 pm

Please provide your support case ID for further reference, once you get it.

pkelly_sts
Expert
Posts: 576
Liked: 63 times
Joined: Jun 13, 2013 10:08 am
Full Name: Paul Kelly
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by pkelly_sts » Aug 29, 2014 2:31 pm 1 person likes this post

Now logged under 00628293, will report back with solution once sorted...

codurre
Lurker
Posts: 2
Liked: never
Joined: Jan 15, 2014 1:58 pm
Full Name: Cedric Durre
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by codurre » Oct 27, 2014 1:43 am

Did you ever get a resolution to this issue? I am experiencing same error. Running Veeam B&R 7.0.0.839

foggy
Veeam Software
Posts: 18390
Liked: 1581 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by foggy » Oct 27, 2014 12:06 pm

Cedric, please contact technical support directly. Paul's case was closed due to inactivity from his side and as I can get from the case notes, there was something to do with some old VM that was not backed up but had not been deleted from backup files due to the fact that 'Remove deleted VMs data from backup' setting was not enabled. This might not be your case though, you'd better open your own case and provide the logs for review. Thanks.

codurre
Lurker
Posts: 2
Liked: never
Joined: Jan 15, 2014 1:58 pm
Full Name: Cedric Durre
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by codurre » Oct 27, 2014 2:10 pm

Thanks for the input, that very well may be my issue as well as I have removed a vm in recent history. I will open a ticket and post new forum post if it something obvious that might be helpful to others.

foggy
Veeam Software
Posts: 18390
Liked: 1581 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by foggy » Oct 27, 2014 3:15 pm

That would be much appreciated, thanks.

pkelly_sts
Expert
Posts: 576
Liked: 63 times
Joined: Jun 13, 2013 10:08 am
Full Name: Paul Kelly
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by pkelly_sts » Nov 11, 2014 2:55 pm 1 person likes this post

Sorry guys, I never get notifications of replies to my posts here so wasn't aware this had been commented on. Yes, in our case it appeared to be related to a deleted VM & I think has since been resolved by removing that deleted VM from the copy job.

farhansheikh86
Novice
Posts: 5
Liked: never
Joined: Oct 14, 2014 4:12 pm
Full Name: Farhan Sheikh
Location: Dubai
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by farhansheikh86 » Jul 12, 2015 6:11 am

foggy wrote:That would be much appreciatedhanks.
Is this issue still there with Veeam B&R version : 8.0.0.2030 ? I'm backing up 5 VMs in one job, and one machine is giving this warning each time after the backup is done.

"Failed to perform post-backup application-specific VSS processing Details: RPC function call failed. Function name: [BlobCall]. Target machine: [abc.abc.abc.abc]. RPC error:The remote procedure call failed. Code: 1726"

Vitaliy S.
Product Manager
Posts: 23088
Liked: 1588 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by Vitaliy S. » Jul 12, 2015 6:13 pm

Farhan, please send all debug logs to our support team to make sure that you're experiencing the same issue.

BoricuaTec
Service Provider
Posts: 30
Liked: 1 time
Joined: Jul 10, 2015 3:19 pm
Full Name: Luis Rodriguez
Contact:

[MERGED] : Failed to perform backup file verification

Post by BoricuaTec » Nov 20, 2015 4:12 pm

Hello All,

We had a situation where a backup copy job of 8TB of VMs was stalling the data transfer because it would error out daily on the following error: Failed to perform backup file verification

After calling support (Case # 01131058) they had me extend the "Copy Every" window and push the health checks to two months. After saving the settings and telling it to restart the job, data is now flowing... Question now is will this happen again....?

I guess I will have to wait until the last day in November to find out but I wanted to hear from you guys on this...

Anyone see this before? The client has a decent pipe to the internet as its copied 250gigs in just one day.....

What are the recommended settings for this type of config?

I have a suggestion.... If the verification needs to finish before the job will complete, have it auto extend copy window, that is for jobs that don't have scheduled start and stop times.

Thanks in advance!

Luis

Danne84
Enthusiast
Posts: 56
Liked: never
Joined: May 12, 2014 2:05 pm
Contact:

[MERGED] : Copy job exchange failed verification

Post by Danne84 » Mar 18, 2016 8:44 am

We have problems with Copy job on our Exchange server.
We only get " Failed to perform backup file verification"

The VM is 2,9TB. Is this a problem for veeam?
We are running version 8.0.0.2021

And vmware is ESXi 5.0.0 2509828

The backup job runs without problems, It is only the Copy Job that has problems.
What steps can i take to troubleshoot this?

Thanks!

Danne84
Enthusiast
Posts: 56
Liked: never
Joined: May 12, 2014 2:05 pm
Contact:

Re: Copy job exchange failed verification

Post by Danne84 » Mar 18, 2016 9:59 am

I created a new copy job and now the job runs fine.
Seems that the old job had corrupt files.

veremin
Product Manager
Posts: 17021
Liked: 1462 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by veremin » Mar 21, 2016 10:57 am

The issue you're facing is not necessarily related to corrupted backup chain. It might be caused by inability of backup copy job to finish verification in the allowed window. So, it might be worth double checking that.

Thanks .

sbaltic
Enthusiast
Posts: 29
Liked: 1 time
Joined: Nov 18, 2013 6:10 pm
Full Name: Sebastijan
Contact:

[MERGED] backup file verification Error

Post by sbaltic » Jul 12, 2016 5:06 am

We have some problems with health check (latest Veeam B&R version) ... backup storage: SAS HP MSA2xxx

Code: Select all

Failed to perform backup file verification Error: Agent failed to process method {Signature.FullRecheckBackup}.
Any suggestions?

veremin
Product Manager
Posts: 17021
Liked: 1462 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: "Failed to perform backup file verification" Backup copy

Post by veremin » Jul 12, 2016 10:34 am

Any suggestions?
Open a ticket with our support team and let them investigate it directly. Thanks.

Post Reply

Who is online

Users browsing this forum: cbodirca, George Boncea, Vitaliy S., wishr and 24 guests