Feature request: Fail back to crash consistent backups

[billcouper]

We use a 'multi-tenant' VBR to back up customer virtual machines that are hosted in our vSphere infrastructure. One VBR console, lots of backup jobs (one backup job per tenant).

It is rarely possible to enable application-aware processing, since most customers do not want our Veeam instance connecting to their VM's using Domain Admin level credentials.
Therefore, we have perhaps 99% of all customer backup jobs only doing VMware quiescence (it's better than nothing, right?).

The problem is that when VMware quiescence fails for a VM, we simply don't get ANY backup of that VM... at all... Veeam will not fail back to a crash consistent backup if VMware Tools quiescence fails. It would be desirable to have an additional tick-box, right next to where we enable VMware Tools quiescence, that said something like "Perform unquiesced backup if VMware Tools quiescence fails".

[Mildur]

It‘s better to not use it and do crash consistent:

See the discussion here and statements from veeam:
post415814.html#p415814

post412499.html#p412499

post412472.html#p412472

[billcouper]

Ahhh... so it isn't better than nothing after all.... guess we'll turn it off everywhere then... thanks for that info!

[Mildur]

What i get from the mentioned discussion, use it only if you have linux server and windows in the same job.

For windows vms, always you veeam application aware processing or do not use anything.

If you can‘t do application consistent backups, you have to tell your customer that. Then they are responsible todo some backup stuff to their databases. Creating dumps, or stopping the services for you, so that a database file is not open in the backup process.