feature request Veeam R&D / vCenter v7.0.3 / Veeam Plug-in 12.0.0.1420 not working with local user

[pavlo2023]

Dear Veeam R&D

I'd like to place a feature request on this topic: Case#06330151 vCenter Add-on / Plug-in 12.0.0.1420 (older reference case: #06085012 — vCenter AddOn / Plugin installation is not working)

Many thanks. Kindly

[veremin]

Can you tell us whether the local user has the Portal Administrator role assigned?

[pavlo2023]

Yes, the local user is assigned to the Portal Administrator. Additional, we have checked FQDN is using for vCenter connection in Veeam Backup & Replication. And we had a troubleshooting with Veeam Support Engineer without successful resolve on this use case.

[veremin]

Let us confirm the case investigation internally and post our findings. I will the thread updated. Thanks!

[Andreas Neufert]

Very important step.
Uninstall the existing plug-in (through Enterprise Manager on in vcenter UI.
Then login into vcenter HTML5 UI and logout again. Then Login again into the vcenter HTML5 UI.
Without this step it is not working.
Install the plug-in again.
Then login into vcenter HTML5 UI and logout again. Then Login again into the vcenter HTML5 UI.
Without this step it is not working.

[pavlo2023]

The Add-on is loading for long time with Google Chrome and Firefox. Following steps are done:
- Logout from HTML5 vCenter UI
- Uninstall plug-in from Veeam Enterprise Manager
- Login HTML5 UI in vCenter
- Logout from HTML5 vCenter UI
- Install plug-in from Enterprise Manager
- Login HTML5 UI in vCenter
- Logout from HTML5 vCenter UI
- Login HTML5 UI in vCenter
- Navigate to Veeam Plug-in for VMware vSphere Client
- Plug-in is loading for long time, without Timeout

Plugin Instance is showing:
- HOSTNAME:9443
- Version: 12.0.0.1420
- vCenter Server: FQDN