FLR linux error

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FLR linux error

Veeam Logoby 0zzY » Thu Apr 07, 2016 1:46 pm

Hi all!
I'm trying to do a FLR with two Linux vm (centos 6.3 and Redhat 6 ).

The recovery process fail with this error:

Code: Select all
06/04/2016 15:38:44          Multi-OS file level restore started
06/04/2016 15:38:45          Enabling backup operator privilege
06/04/2016 15:38:45          Batch mode
06/04/2016 15:38:45          Mounting restore point
06/04/2016 15:38:47          Guest File Restore (Multi-OS) started
06/04/2016 15:38:54          Mounting vPower NFS datastore to host "esx1.pippo.lan"
06/04/2016 15:41:19          Mounting VM disks
06/04/2016 15:41:32          Compiling FLR appliance configuration
06/04/2016 15:41:36          Registering FLR appliance "VeeamFLR_MaiMail_cd66374e-2293-46bc-9740-5b97ddc55021" on host "esx1.pippo.lan"
06/04/2016 15:41:41 Error    Failed to power on FLR appliance Error: A general system error occurred: No connection could be made because the target machine actively refused it
06/04/2016 15:41:43 Error    Unknown failure Error: A general system error occurred: No connection could be made because the target machine actively refused it
06/04/2016 15:41:44 Error    Failed to mount restore point
                             PowerOn failed, vmRef 'vm-6840', hostRef 'host-10'
                             A general system error occurred: No connection could be made because the target machine actively refused it
06/04/2016 15:41:44          Unmounting restore point
06/04/2016 15:41:44          Transmission agent has been stopped
06/04/2016 15:41:44 Error    Restore job is failed.


What can i try to do?

Veeam ver 8.0.0.2030
CASE ID is [ID# 01756488]
0zzY
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Re: FLR linux error

Veeam Logoby PTide » Thu Apr 07, 2016 2:25 pm

Hi,

Can you see VeeamFLR_MaiMail_c(...) VM appearing on esx1.pippo.lan host during FLR session? If not then please double check if the account you are using to start Veeam console has sufficient rights to create and start virtual machines on that host.

Thank you.
PTide
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Re: FLR linux error

Veeam Logoby 0zzY » Thu Apr 07, 2016 2:31 pm

Hi PTide, yes it is present.
On vcenter are logged this events: first:"reconfigure vm" and then "power on vm" and after the error: "unregister vm"
0zzY
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Re: FLR linux error

Veeam Logoby PTide » Thu Apr 07, 2016 2:46 pm

Please double-check that firewall settings comply with these port requirements. If the firewall is ok then please open a case with our support team and post your case ID here.

Thank you.
PTide
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Re: FLR linux error

Veeam Logoby 0zzY » Thu Apr 07, 2016 2:58 pm

Hi PTide,
Windows firewall on backup server is disable. I can connect to Linux guest with ssh on port 22.
CASE ID is [ID# 01756488]
0zzY
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