Instantrecovery publish timeout

VMware specific discussions

Instantrecovery publish timeout

Veeam Logoby poussah » Mon Apr 13, 2015 6:22 pm

Hi,

I'm demonstrating a client how he could use Veeam, and thus using a demo license to prove it's effective for him.

My temporary backup server is a Win7 Desktop (something stronger will be bought if he likes and buys Veeam), and my backup is on a NAS.

I'm trying to run InstantRecovery, and it always fails after 30 minutes or so, during the "publishing" phase.

The big problem: the backup is about 10 TB big, and I think it's a bit much for the server to manage. Small VMs have been instant-recovered without any problem. We can see huge data transfers from the NAS to the server, with no writes on the B&R server disks. On the ESXi host, the NFS datastore is mounted but that's it.

On the NFS datastore, on one of the created folders (on per attempt), I can see the four huge vmdk files, on the others I cant.

Is it possible, maybe via the registry, to increase the 30 mn timeout, so I can at least prove it works? What would be the server requirements (Server+repository proxy+NFS) to manage such a big file?

I only have 4 days of trial left to prove it's viable, any help would be much appreciated!!
poussah
Influencer
 
Posts: 11
Liked: never
Joined: Wed Mar 26, 2014 4:01 pm
Location: Paris, France
Full Name: Renaud Boitouzet

Re: Instantrecovery publish timeout

Veeam Logoby foggy » Mon Apr 13, 2015 9:03 pm

You can try to set higher IrMountLeaseTimeOut (REG_DWORD) value (default one is 30 minutes). The value goes under HKLM\SOFTWARE\Veeam\Veeam Backup and Replication. Btw, do you get any messages when Instant Recovery session is terminated?
foggy
Veeam Software
 
Posts: 14743
Liked: 1082 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Instantrecovery publish timeout

Veeam Logoby poussah » Mon Apr 13, 2015 9:17 pm

thanks, i'll try.

it fails with unable to publish, A connection attempt failed because the connected party did not properly respond...
poussah
Influencer
 
Posts: 11
Liked: never
Joined: Wed Mar 26, 2014 4:01 pm
Location: Paris, France
Full Name: Renaud Boitouzet

Re: Instantrecovery publish timeout

Veeam Logoby foggy » Tue Apr 14, 2015 6:19 am

It also worth contacting support to verify your setup and review IR logs for more definitive reason of the failure.
foggy
Veeam Software
 
Posts: 14743
Liked: 1082 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Instantrecovery publish timeout

Veeam Logoby poussah » Tue Apr 14, 2015 6:50 am

No change, same error... the registry key is in minutes, and in HKLM/Software/Veeam/B&R, right?

I opened a support case, hope it'll help before the evaluation ends.
poussah
Influencer
 
Posts: 11
Liked: never
Joined: Wed Mar 26, 2014 4:01 pm
Location: Paris, France
Full Name: Renaud Boitouzet

Re: Instantrecovery publish timeout

Veeam Logoby Vitaliy S. » Tue Apr 14, 2015 9:06 am

Yes, that's correct. Please tell us our case ID, so we could update this topic for future readers.
Vitaliy S.
Veeam Software
 
Posts: 19564
Liked: 1104 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: Instantrecovery publish timeout

Veeam Logoby poussah » Tue Apr 14, 2015 9:10 am

Case ID #00877560
poussah
Influencer
 
Posts: 11
Liked: never
Joined: Wed Mar 26, 2014 4:01 pm
Location: Paris, France
Full Name: Renaud Boitouzet

Re: Instantrecovery publish timeout

Veeam Logoby foggy » Tue Apr 14, 2015 11:07 am

Judging on the error, the failure is not caused by extremely long disks mount (which that reg value controls), so please continue investigating with support.
foggy
Veeam Software
 
Posts: 14743
Liked: 1082 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Instantrecovery publish timeout

Veeam Logoby poussah » Tue Apr 14, 2015 5:44 pm

I'm still waiting to hear from support. But it always fails between 30:25 and 30:35, looks a lot like some timeout to me!
poussah
Influencer
 
Posts: 11
Liked: never
Joined: Wed Mar 26, 2014 4:01 pm
Location: Paris, France
Full Name: Renaud Boitouzet


Return to VMware vSphere



Who is online

Users browsing this forum: maiki and 24 guests