Inventory guest system takes age...

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Inventory guest system takes age...

Veeam Logoby jgl75 » Thu Feb 13, 2014 9:01 am

Hello !

I have a Windows Server 2012 Essentials that is stuck at Inventoring guest system for an hour now. It usually takes a few seconds.
All the other VM are backup up fine.

Would this solve the issue ?

http://www.veeam.com/kb1813

I'm using Veeam B&R 7 patch2.

Thanks !

Jean
jgl75
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Re: Inventory guest system takes age...

Veeam Logoby v.Eremin » Thu Feb 13, 2014 9:15 am

I'm wondering whether it finally finished or, at least, ended with some errors. Without seeing actual error message, it's hard to speculate about the root cause, as the problem might be temporary.

Thanks.
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Re: Inventory guest system takes age...

Veeam Logoby foggy » Thu Feb 13, 2014 9:44 am

The mentioned KB seems to be totally unrelated, while debug log files will tell the operation the job is stuck on, so you could contact support for assistance in making sense of them.
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Re: Inventory guest system takes age...

Veeam Logoby jgl75 » Thu Feb 13, 2014 10:01 am

It's still running without giving an error.

Two hours now.
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Re: Inventory guest system takes age...

Veeam Logoby jgl75 » Thu Feb 13, 2014 10:25 am

Here's the error message :

Failed to prepare guest for hot backup. Error: VSSControl: Failed to prepare guest for freeze, wait timeout 900 sec
Error: VSSControl: Failed to prepare guest for freeze, wait timeout 900 sec
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Re: Inventory guest system takes age...

Veeam Logoby foggy » Thu Feb 13, 2014 10:32 am

Please review this existing thread for details.
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Re: Inventory guest system takes age...

Veeam Logoby goldchamp71 » Thu Aug 27, 2015 5:53 am

Thanks jgl75

http://www.veeam.com/kb1813 worked for me...
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