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Posts: 51
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Joined: Feb 01, 2012 2:24 am
Full Name: George Parker

Jobs sitting in the stopping status for extended periods

Post by gparker » Jun 03, 2015 7:47 am


Had a couple of restores that had been started which I've attempted to stop by right clicking the job in the "Running" Section of Backup & Replication and selecting "Stop Session".

Some hours later these jobs are still showing the status of "Stopping" and right clicking them shows the option of "Stop Session" now greyed out.

I have attempted to start a subsequent restore which for over now has been sitting at "Mounting restore point".

Not sure if it is indicative of VEEAM having "locked up" and requiring a service or server reboot?

I need to get this restore started reasonably urgently and am concerned that the current jobs in the "Stopping" status are stopping it from started.

Product: Veeam Backup & Replication

Any help/advice you could provide would be appreciated.

Thank you & Regards.

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Posts: 17617
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Full Name: Vladimir Eremin

Re: Jobs sitting in the stopping status for extended periods

Post by veremin » Jun 03, 2015 8:23 am

Hi, George,

Stalled restore sessions are definitely not expected, so, the best option would be to open a ticket with out support team. However, if you want to abort it, you might want to stop/start Veeam Backup Service.


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