License Count

[johntnavi]

I ran into a problem this morning with backups failing due to license count. I know I have more than enough licenses but when I went into Backup Infrastructure -- VCenter Servers -- VCenter Server -- I noticed that one of my VCenter Server has multiple copies of the same ESX Hosts? Has anyone run into this? Can I just Delete the hosts?

[Vitaliy S.]

Hi John,

Can you please tell me what information you have in the "Help -> License -> Licensed hosts" window?

Thanks!

[johntnavi]

I found the problem, when we added the additional licenses I never upgraded the License count, and we bought them 4 months ago. My Bad Although why are there duplicates under the Backup INfrastructure?

[Vitaliy S.]

It's hard to say what went wrong without seeing full debug logs, most likely you will need a SQL script to clear these records out. Please contact our support team for assistance with this task.