Netapp Clustered OnTap 8.3 SnapVault Integration

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Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby rennerstefan » Thu Jan 22, 2015 2:50 pm

Dear community,

i'm trying the Netapp integration with Veeam and Netapp Clustered OnTap 8.3 right now.
Netapp snapshot backup as well as Netapp snapvault to secondary is working very good.
I can also see the snapshots on booth sites in the Veeam console.

The problem is, that i cannot see or restore vms from the snapvault destination.
If i try to do a rescan, i'm getting the error:
"Failed to obtain list of VMs on LUN <volume> from snapshot <snapname> of volume...."

I saw that a vol clone is created during the scan and within that vol clone the required snapshots are not present.
Thats the reason why getting the error.

Any ideas how to fix that?
For the moment i cannot find any support matrix to see if 8.3 is already supportet.

Regards
Stefan
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby marco.horstmann » Thu Jan 22, 2015 3:45 pm

Hi Stefan,

Release Notes of V8 Patch 1 says that Ontap 8.3 is supported.
If snapvault was tested with Ontap 8.3 I doesn't know.

Do you have created an case?

Regards
Marco
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby rennerstefan » Thu Jan 22, 2015 3:52 pm

Hi Marco,

thanks for your fast reply.
I'm using v8 Patch 1, so latest release.
No, i didn't opened a case yet.

If you get further information please post it here in the topic.

Thanks
Stefan
Stefan Renner
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby foggy » Thu Jan 22, 2015 4:40 pm

Opening a case with technical support is recommended as storage rescan logs review is required here.
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby rennerstefan » Thu Jan 22, 2015 4:46 pm

Thanks a lot

i will open a case the next days
Stefan Renner
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NetApp A-Team Member, NCIE & NCDA, Cisco Champion
Microsoft MCP, Veeam VMCT
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby rennerstefan » Fri Jan 23, 2015 6:22 pm 1 person likes this post

Just an information for all veeam employses.
Case number is 00735073
Stefan Renner
EMEA Alliance Systems Engineer

VMware vExpert, VCP
NetApp A-Team Member, NCIE & NCDA, Cisco Champion
Microsoft MCP, Veeam VMCT
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby yitzchok.berger » Sun Mar 29, 2015 10:05 am

Did you get an answer regarding this issue?
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby Vitaliy S. » Sun Mar 29, 2015 5:12 pm

This behavior was reported as a bug, that is scheduled to be fixed in the next updates.
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby yitzchok.berger » Tue Apr 21, 2015 10:45 am

Veeam is offering some customers Patch #2 which fixes the issue of VM Count on the SnapVault NetApp. However, I am still unable to perform a restore from the SnapVault location. It is under investigation as we speak. Case Number 00876274.
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Re: Netapp Clustered OnTap 8.3 SnapVault Integration

Veeam Logoby foggy » Tue Apr 21, 2015 10:47 am

Do you mean you've applied the update but the issue still persists?
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