New firewall and Veeam cloud not working anymore

[Tutek]

Hello,
I have installed new firewall in my nework and have problem sending my jobs to my cloud service provider, every cloud job have status failed: "Error: Failed to check whether service provider side resource can be allocated"
I have open port from veeam server to FQDN of my cloud provider and with port 443, maybe this is insufficient?

Thanks.

[Mildur]

It is not port 443.
The default port from customer to Cloud Service Provider is 6180.

https://helpcenter.veeam.com/docs/backu ... ml?ver=110

[Tutek]

Yes, it is 443, provider send me configuration document and this is 443 port. (I used this one up for now)

[Mildur]

Ok, then ask your service provider to help you find the error. 443 is customized configuration from your SP and not the Veeam default Port.
But it should work of course with 443. No other Ports needed if your SP has configured 443 for the Cloud Connect Gateways.

[Andreas Neufert]

Disable RPC package inspection temporarily to check if this fixes it.

[Tutek]

Now when sending jobs to cloud I have such error:
Error: The RPC server is unavailable. RPC function call failed. Function name: [InvokerTestConnection]. Target machine: [veeam:6164].