Discussions specific to the VMware vSphere hypervisor
Post Reply
Tutek
Enthusiast
Posts: 56
Liked: 4 times
Joined: Sep 03, 2020 10:32 am
Full Name: Wojciech
Contact:

New firewall and Veeam cloud not working anymore

Post by Tutek »

Hello,
I have installed new firewall in my nework and have problem sending my jobs to my cloud service provider, every cloud job have status failed: "Error: Failed to check whether service provider side resource can be allocated"
I have open port from veeam server to FQDN of my cloud provider and with port 443, maybe this is insufficient?

Thanks.

Mildur
Veeam Legend
Posts: 1967
Liked: 778 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: St. Gallen, Switzerland
Contact:

Re: New firewall and Veeam cloud not working anymore

Post by Mildur »

It is not port 443.
The default port from customer to Cloud Service Provider is 6180.

https://helpcenter.veeam.com/docs/backu ... ml?ver=110
VMCE 2021 | Veeam Legends 2021
Working with Veeam since 2017 for a VCSP in Switzerland

Tutek
Enthusiast
Posts: 56
Liked: 4 times
Joined: Sep 03, 2020 10:32 am
Full Name: Wojciech
Contact:

Re: New firewall and Veeam cloud not working anymore

Post by Tutek »

Yes, it is 443, provider send me configuration document and this is 443 port. (I used this one up for now)

Mildur
Veeam Legend
Posts: 1967
Liked: 778 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: St. Gallen, Switzerland
Contact:

Re: New firewall and Veeam cloud not working anymore

Post by Mildur »

Ok, then ask your service provider to help you find the error. 443 is customized configuration from your SP and not the Veeam default Port.
But it should work of course with 443. No other Ports needed if your SP has configured 443 for the Cloud Connect Gateways.
VMCE 2021 | Veeam Legends 2021
Working with Veeam since 2017 for a VCSP in Switzerland

Andreas Neufert
VP, Product Management
Posts: 5562
Liked: 1139 times
Joined: May 04, 2011 8:36 am
Full Name: Andreas Neufert
Location: Germany
Contact:

Re: New firewall and Veeam cloud not working anymore

Post by Andreas Neufert »

Disable RPC package inspection temporarily to check if this fixes it.

Tutek
Enthusiast
Posts: 56
Liked: 4 times
Joined: Sep 03, 2020 10:32 am
Full Name: Wojciech
Contact:

Re: New firewall and Veeam cloud not working anymore

Post by Tutek »

Now when sending jobs to cloud I have such error:
Error: The RPC server is unavailable. RPC function call failed. Function name: [InvokerTestConnection]. Target machine: [veeam:6164].

Post Reply

Who is online

Users browsing this forum: No registered users and 26 guests