Obtaining a Lic. file

[menced]

I bought a veem essentials 7. I did not renewed my subscription, but when my subscrition ended there was veeam backup 8. Am I still able to obtain Veeam Backup 8 key from the site even if now my subscription is finished? It says i have
Licensing Terms:
Perpetual
Part of:
Essentials 8.x

[Shestakov]

Hello,
Upgrade is free of charge for those who are on an active maintenance. But once your licensed is expired, I believe you are not able to make a major upgrade. Patches and updates should be available though.
Why haven`t you upgrade when you had a chance?
Thanks!

[menced]

We had no need and upgrading was a problem on the working system. It says I have 8.x. I only need the license file. May I use the old lic file for 8?

[Shestakov]

It says I have 8.x. I only need the license file.

Could elaborate on it?
If you have v8, but got some problems with the license file, I would suggest going to customer portal on "Get support" tab and open a support case there. Choose Licensing case, not Technical one.

[Gostev]

Am I still able to obtain Veeam Backup 8 key from the site even if now my subscription is finished?

As far as I know, the customer portal is only accessible for customers with active maintenance agreement in force.