Perform Instant VM Recovery(In Quick Migration stage)Fail

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Perform Instant VM Recovery(In Quick Migration stage)Fail

Veeam Logoby Masayoushi » Mon Jan 04, 2016 6:49 am

My case number is 01250824
Perform Instant VM Recovery(In Quick Migration stage)Fail on NetApp Clustered ONTAP 8.3.1
This is My Quick Migration Log, Veeam Current Veeam version is 8.0.0.2084 (Oct 8, 2015) and vSphere 5.5 U3a
I do backup job is Application-consistent snapshot(base netapp storage snapshot)

Perform Instant VM Recovery file on vSphere Client show:
An error occurred while deleting the virtual machine: msg.snapshot.error-DUPLICATEDISK.
Failed to delete the virtual machine, '/vmfs/volumes/a0a2f8fc-0b6e5a18/vm01/vm01.vmx'.

Quick Migration Log:
Code: Select all
[24.12.2015 13:44:57] <06> Info     Migration plan:
[24.12.2015 13:44:57] <06> Info     [Mode] VMotion
[24.12.2015 13:44:57] <06> Info     [Host] esxi01.corp.demo.com > esxi01.corp.demo.com
[24.12.2015 13:44:57] <06> Info     [Resource pool] Resources > Resources
[24.12.2015 13:44:57] <06> Info     [VM folder] vm > vm
[24.12.2015 13:44:57] <06> Info     [Datastore] Veeam_vm01 > nfs01
[24.12.2015 13:44:57] <06> Info     [QM] Doing 'Veeam.Backup.Core.CRelocateVMAction'
[24.12.2015 13:44:57] <06> Info     Relocating VM
[24.12.2015 13:44:57] <06> Info     [QM] There's no backup to migrate from, because source VM was instant restored from a san snapshot
[24.12.2015 13:44:57] <06> Info     [Soap] Outgoing connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6'.
[24.12.2015 13:44:57] <06> Info     [Soap] Connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6' is provided from the cache. Used: 1
[24.12.2015 13:44:57] <06> Info     [Soap] Outgoing connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6'.
[24.12.2015 13:44:57] <06> Info     [Soap] Connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6' is provided from the cache. Used: 2
[24.12.2015 13:44:57] <06> Info     Datastore info: name "nfs01", ref "datastore-47", capacity "107374182400", freespace "53733638144"
[24.12.2015 13:44:57] <06> Info     [Soap] Connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6' is disposing.
[24.12.2015 13:44:57] <06> Info     [VimApi] RelocateVM_Task, ref "vm-78", pool "resgroup-27", host "host-42"
[24.12.2015 13:47:46] <06> Info     [Soap] Connection 'vc01.corp.demo.com:443:CORP\Administrator:False::0:6' is disposing.
[24.12.2015 13:47:46] <06> Error    Relocating VM
[24.12.2015 13:47:46] <06> Error    Relocate VM failed, vmRef 'vm-78', newHostRef 'host-42', newResPool 'resgroup-27' (System.Exception)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.ViSoap.CSoapConnection.RelocateVm(CVmRelocateSpec relocateSpec, ProgressChangedEventHandler progressHandler)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.Core.CRelocateVMAction.RelocateVM(CXmlLogLine log)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.Core.CRelocateVMAction.Do()
[24.12.2015 13:47:46] <06> Error    Unable to access file  since it is locked (System.IO.FileNotFoundException)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.ViSoap.CSoapService.ExecuteAndWaitForCompletion(IServiceOperationAsync operation)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.ViSoap.CSoapConnection.RelocateVm(CVmRelocateSpec relocateSpec, ProgressChangedEventHandler progressHandler)
[24.12.2015 13:47:46] <06> Error    Relocate VM failed, vmRef 'vm-78', newHostRef 'host-42', newResPool 'resgroup-27'   at Veeam.Backup.ViSoap.CSoapConnection.RelocateVm(CVmRelocateSpec relocateSpec, ProgressChangedEventHandler progressHandler)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.Core.CRelocateVMAction.RelocateVM(CXmlLogLine log)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.Core.CRelocateVMAction.Do()
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.Core.CQuickMigrationImpl.DoMirgation(CQuickMigrationContext cntx, CQuickMigrationVmPath vmPath, CBackupSession session, CBackupTaskSession taskSession)
[24.12.2015 13:47:46] <06> Error    Unable to access file  since it is locked   at Veeam.Backup.ViSoap.CSoapService.ExecuteAndWaitForCompletion(IServiceOperationAsync operation)
[24.12.2015 13:47:46] <06> Error       at Veeam.Backup.ViSoap.CSoapConnection.RelocateVm(CVmRelocateSpec relocateSpec, ProgressChangedEventHandler progressHandler)
[24.12.2015 13:47:46] <06> Info     [QM] Undoing 'Veeam.Backup.Core.CRelocateVMAction'
[24.12.2015 13:47:46] <01> Info     Task session 'ab552947-4a77-44a6-bfea-096be229e482' has been completed, status: 'Failed', '0' of '0' bytes, '0' of '0' objects, details: ''
[24.12.2015 13:47:46] <01> Info     [JobSession] Completing session 'bbcec2c9-bdaf-401a-b9f1-188bb3ac942e'
[24.12.2015 13:47:46] <01> Info     Job session 'bbcec2c9-bdaf-401a-b9f1-188bb3ac942e' has been completed, status: 'Failed', '0.0 KB' of '0.0 KB' bytes, '1' of '1' tasks, '0' successful, '1' failed, details: '', PointId: [00000000-0000-0000-0000-000000000000]
[24.12.2015 13:47:46] <01> Info     Quick migration job was finished
[24.12.2015 13:47:46] <01> Info         Job event 'ready2finish' was created for session 'bbcec2c9-bdaf-401a-b9f1-188bb3ac942e'. Event full name: 'Global\ready2finishvmjobeventbbcec2c9-bdaf-401a-b9f1-188bb3ac942e'
[24.12.2015 13:47:46] <01> Info     Job [Quick Migration Job] is ready to finish. SessionId: [bbcec2c9-bdaf-401a-b9f1-188bb3ac942e]
[24.12.2015 13:47:46] <01> Info         Job event 'ready2finish' was disposed. Session: 'bbcec2c9-bdaf-401a-b9f1-188bb3ac942e'.
[24.12.2015 13:47:46] <01> Info         Job event 'finished' was disposed. Session: 'bbcec2c9-bdaf-401a-b9f1-188bb3ac942e'.
[24.12.2015 13:47:46] <01> Info     Disposing SVeeamBackupService...
[24.12.2015 13:47:46] <01> Info     Unregistering TCP client channel [bstcp]
[24.12.2015 13:47:46] <01> Info     Channel successfully unregistered
[24.12.2015 13:47:46] <01> Info     Unregistering TCP client channel [bs_tcp]
[24.12.2015 13:47:46] <01> Info     Channel successfully unregistered
[24.12.2015 13:47:46] <01> Info     Unregistering TCP client channel [cat_tcp]
[24.12.2015 13:47:46] <01> Info     Channel successfully unregistered
[24.12.2015 13:47:46] <01> Info         Job process lock was disposed.
[24.12.2015 13:47:46] <01> Info         Job process lock was disposed.
[24.12.2015 13:47:46] <01> Info     Removing from cache. Reason: Removed
[24.12.2015 13:47:46] <01> Info     [Soap] Logout from "https://vc01.corp.demo.com:443/sdk"
[24.12.2015 13:47:46] <01> Info     Removing from cache. Reason: Removed
[24.12.2015 13:47:46] <01> Warning  CacheItem [vc01.corp.demo.com:443:CORP\Administrator:False::0:1] was not released 4 times
[24.12.2015 13:47:46] <01> Info     [Soap] Logout from "https://vc01.corp.demo.com:443/sdk"
[24.12.2015 13:47:46] <01> Info     [Ssh] Clearing connection cache
[24.12.2015 13:47:46] <01> Info     [Ssh] Connection cache cleared
[24.12.2015 13:47:46] <01> Info     Disposing SVeeamBackupService...
[24.12.2015 13:47:46] <01> Info     ------- Veeam Manager Stopped -------
Masayoushi
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby PTide » Mon Jan 04, 2016 9:01 am

Hi,

Please double-check that you meet all the requirements. Also, do you have any backup of that VM or you just attempted to quick migrate a VM that has no backups?

Thank you.
PTide
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby Masayoushi » Mon Jan 04, 2016 2:31 pm

Licensing Requirements No Problem
Masayoushi
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby foggy » Tue Jan 05, 2016 2:22 pm

Patrick, just to verify, are you performing Instant Recovery directly from a storage snapshot or from a Veeam backup file?
foggy
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby Masayoushi » Wed Jan 06, 2016 2:29 am

from netapp snapshot Perform Instant VM Recovery
Masayoushi
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby foggy » Tue Feb 02, 2016 4:41 pm

Just for other readers, this was confirmed as a Veeam B&R issue and planned for fixing in future releases.
foggy
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby emachabert » Thu Mar 10, 2016 9:02 am

Hi Alexander,
Is there an available fix from support right now ?
If not, do you have any guideline to handle this throught a VMware KB ?

Thank you
Veeamizing your IT since 2009/ Vanguard 2015,2016,2017
emachabert
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Re: Perform Instant VM Recovery(In Quick Migration stage)Fai

Veeam Logoby emachabert » Thu Mar 10, 2016 1:08 pm 1 person likes this post

I just had the support and got the guideline to handle the problem :-)
Veeamizing your IT since 2009/ Vanguard 2015,2016,2017
emachabert
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