Physical machines managed by Veeam Agent show up in Enterpise manager

[System32]

Hello guys,

I was making some changes to Backup Enterprise Manager, more specific adding new roles for BU operators only allowing them access to specific servers after starting with a new database (https://www.veeam.com/kb1109)

The goal is to only allow a few servers to be managed by the backup operators. The 'problem' is that the physical servers managed by Veeam agent for Windows & Linux also show up in the overview in Backup enterprise manager. Just to be clear, BU operators are not able to restore anything from the physical servers but I don't think this is normal behavior, or is it?

[Dima P.]

Hello System32.

Physical hosts are included in the scope of managed machines only when you select 'All virtual machines' to be a scope for the user. If you go to selected virtual machines you can pick the desired scope of VMs. Does that work in your case? Thanks!

[System32]

Dima,

I didn't select 'all virtual machines'.

My settings:

Account type: Group
Account: Active Directory GroupName
Role: Restore operator
restore scope: Selected virtual machines only
Allow restore of: Guest files

The physical machines are not between allowed machines.

[Dima P.]

Hi System32.

Thank you for the details. You are running 9.5 U3a is that correct?

[System32]

Hello Dima,

No, I'm running 9.5.0.1922.

[Dima P.]

I've asked QA team to double check the described behavior, but meanwhile please submit a support case to our support team as we would need the debug logs for the confirmation. Please do not forget to share the case ID in this thread. Thanks!

[Dima P.]

System32,

We cannot reproduce the issue, so please share the case ID once you have one. Thank you!