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JimmyO
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Re: Post v8 Upgrade Observations

Post by JimmyO » Dec 05, 2014 7:34 am

Patrick - again it seems that we have the exact same issue. Working with the support yesterday (2:nd line), it seems that for many vm:s, a lot (if not all) of the added time is spent waiting after the snapshot is taken and before the vmx-copy begins. The problem is that the log is empty during this time, sometimes up to 5 minutes where nothing happens, and no resources on the server is in use. This issue was forwared to the developers yesterday.

patrickl78
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Re: Post v8 Upgrade Observations

Post by patrickl78 » Dec 06, 2014 6:01 am

Jimmy,

Thanks for the info. I plan on uploading more logs to them this weekend as well for analysis.

Thanks,
Patrick

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Re: Post v8 Upgrade Observations

Post by jplavertu » Dec 19, 2014 3:23 pm

I seem to have similar issues. Mind you, I didn't upgrade from v7, I installed a new server and proxy, use the same configuration settings. Backing up the same VM, my Veeam v7 does it in 4 mins at 372 MB/s. My Veeam v8 setup does it in 18 mins, capped at 52 MB/s...

Both backups were started from scratch with no previous restore points.
Bottleneck is showing : source at 99%.

I double checked everything, iSCSI initiators, transport mode, firewall, nothing seems different except from the fact that the new server is physical and has such more resources to itself .

Source is on a HP P2000 G3 10GbE 24 drives SAN , target is a QNAP 1279URP with 12 drives , all connected on 10GbE fabric
Both backup jobs ( v7 and v8 ) have the same source and same target.

Gostev
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Re: Post v8 Upgrade Observations

Post by Gostev » Dec 20, 2014 6:08 pm

Source bottleneck at 99% is never a Veeam issue. Direct SAN access mode capped at 52MB/s on 10Gb Ethernet would make me look at the entire networking stack between a backup proxy and a SAN. The simplest test would be to create an NTFS LUN on the SAN, and copying a large file from that LUN down to the backup proxy's local disk.

jplavertu
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Re: Post v8 Upgrade Observations

Post by jplavertu » Dec 22, 2014 4:31 pm

Thank you for replying.

I did a few tests.

Backing up same VM
On my v7 setup : network utilization is on the iSCSI interface ( 10Gb/s ) for the Send ( Repository which is a iSCSI LUN and a NAS ) and Receive ( from the ESXI datastore )
On my v8 setup : Send and Receive are split on both the LAN interface ( 1Gbps ) and the SAN interface ( iSCSI 10GbE ), that is where the cap is.

Unfortunately, I cannot create an NFS LUN on the production SAN but I did transfer a large file from an NFS LUN on a NAS to the proxy ( proxy is hosted on the SAN, it's a VM ) and it was 300 MB/s ...

jplavertu
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Re: Post v8 Upgrade Observations

Post by jplavertu » Dec 22, 2014 10:20 pm 1 person likes this post

Problem fixed.

Veeam Proxy wasn't configured properly on the SAN side.

I see 250+MB/s now :)

aidechoute
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Re: Post v8 Upgrade Observations

Post by aidechoute » Jan 07, 2015 1:14 pm

Hi,
I upgrade veeam from V7 to v8.
Nothing was changed in job settings....but all my job do a full backup in a new folder at the first running in Veeam V8

Do you have this issue? Is it normal (i don't think so)

Thanks

foggy
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Re: Post v8 Upgrade Observations

Post by foggy » Jan 07, 2015 2:07 pm

This is definitely not expected. Looks like previous backups were not recognized (like if you use Remove from backups command to remove them from Veeam B&R console). Have you contacted technical support already?

aidechoute
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Re: Post v8 Upgrade Observations

Post by aidechoute » Jan 07, 2015 3:24 pm

I will ask the end user to contact the support for this issue. (I'm currently not on site)
Thanks.
I will update the topic in order to help other user :p

JimmyO
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Re: Post v8 Upgrade Observations

Post by JimmyO » Jan 13, 2015 1:25 pm 1 person likes this post

@patrikl78
Finally my performance problem with v8 has been solved (new version of VeeamAgent.exe).
Performance is now back to v7 level, or possibly al litte faster.

Gostev
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Re: Post v8 Upgrade Observations

Post by Gostev » Jan 13, 2015 10:10 pm

@JimmyO what was the support case ID for this last case?

JimmyO
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Re: Post v8 Upgrade Observations

Post by JimmyO » Jan 14, 2015 7:13 am

@Gostev - case 686930

However - I have not installed update1 and have not confirmed if the new veeamagent works with this.
Also - I have no confirmation if this new veeamagent will be included in update 2.

It would be much appreciated if I could get clarification of these questions.

JimmyO
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Re: Post v8 Upgrade Observations

Post by JimmyO » Mar 02, 2015 8:21 am

I have now got confirmation that the working veeamagent (with performance fix) will be included in patch2 wich (probably) will be released in March.

DiabInc
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Re: Post v8 Upgrade Observations

Post by DiabInc » Oct 09, 2015 12:18 am

DiabInc wrote:Minor bug report Veeam 8.

I was running a SureBackup job when i noticed that progress indicator stayed at 0% in the SureBackup job tab, while the progress indicator (% completed) worked normal in running jobs tab.
This issue still exists in last update 3.

foggy
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Re: Post v8 Upgrade Observations

Post by foggy » Oct 09, 2015 11:41 am

Right, was not fixed in this update, however, still on our radar.

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