Host-based backup of VMware vSphere VMs.
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SerSunal
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Full Name: Ser
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Powering on fail during SureBackup

Post by SerSunal »

I'm doing a SureBackup job for the first time.
Running it in the task detail fails in the "Powering on" task.
I already tried to increase the waiting time during the boot.
From the VMware console I see how the Windows VM starts.
Does anyone know where I can start to analyze where the problem is?
Mildur
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Full Name: Fabian K.
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Re: Powering on fail during SureBackup

Post by Mildur »

Hi Ser

Make sure that the VmWare Tools are running and detected. You can start a failed VM for manual troubleshooting. The VM stays online in the virtual lab until you cancel the session.
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If you cannot find the issue yourself, please open a support case and let me know the case number.

Best,
Fabian
Product Management Analyst @ Veeam Software
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