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mard
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QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by mard » Jun 29, 2019 2:17 pm

Hi Veeam Forum,

Can I have guidance on using a backup repository. I added a SMB Share from may QNAP NAS, have setup correct credentials and it was already added on Veeam but when I try a vm backup job the below is encountered. Note that the share is fresh and no other files where there except when I run the job which it will create the folder and the .vbm.

Processing VM01 Error: The parameter is incorrect. Failed to create NetUse connection to share '\\192.168.97.12\Veeam Backup' Failed to process [isFileExists]. 0:00:08


Best Regards,
Mark

nielsengelen
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by nielsengelen » Jun 30, 2019 3:49 pm

Hi Mark,

Please work with support on the solution.

Thanks.
VCP-DCV
Veeam Certified Architect (VMCA)
http://foonet.be

mard
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by mard » Jul 02, 2019 2:03 pm

Hi Niel,

Still haven't received response from them that's why I tried here :(

Best Regards,
Mark

Polina
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by Polina » Jul 05, 2019 1:34 pm

Mark,

Did you hear anything from support?
Also, do you have the NetUseShareAccess registry key applied?

tim.palmer
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by tim.palmer » Dec 11, 2019 3:15 am

Hey there,

did you get a solution to this? I have this exact issue, excepts it's a Synology NAS not a QNAP.

foggy
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by foggy » Dec 11, 2019 3:22 pm

Hi Tim, the OP's case was resolved after he changed the username from just 'account' to 'IP\account' format. If that is not applicable in your case, I recommend you contact our support directly for investigation. Thanks!

tim.palmer
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Re: QNAP SMB Share - Veeam B&R Backup jobs fails 03642562

Post by tim.palmer » Dec 19, 2019 12:11 am 1 person likes this post

Thanks Foggy!!! That was my fix!

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