QuickBackup does not show as running task in Veeam

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QuickBackup does not show as running task in Veeam

Veeam Logoby DeadEyedJacks » Fri Sep 16, 2016 11:13 am

Hi,
Currently working on the integration between our Veeam Backup servers and VMware vCenters.
It seems when you run a Veeam QuickBackup from vSphere Web Client there's no indication within Veeam Backup console that a task is running and thus no job log or progress indication.
vSphere client task just gives a percentage, but no clue as to drives being processed etc.
Veeam Backup version 9.0.2 vSphere / vCenter 5.5.3
Any way for Veeam Backup operators to know tasks are running like they can with EndPoint backups going to Veeam repositories?
Thanks
DeadEyedJacks
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Re: QuickBackup does not show as running task in Veeam

Veeam Logoby Shestakov » Fri Sep 16, 2016 12:07 pm

Hi,
If the process is not shown in Veeam B&R console, it has not been started. I would suggest contacting Veeam support to investigate the issue.
Thanks!
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Re: QuickBackup does not show as running task in Veeam

Veeam Logoby DeadEyedJacks » Fri Sep 16, 2016 12:43 pm

OK thanks, because vSphere Web client did create snapshot and progress to 77% but then seemed to stall. Will check things over and open a case if necessary.
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Re: QuickBackup does not show as running task in Veeam

Veeam Logoby Vitaliy S. » Fri Sep 16, 2016 4:35 pm

Are you positive that you don't see any active sessions (not a job) in the backup console, as there should be one?
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Re: QuickBackup does not show as running task in Veeam

Veeam Logoby Shestakov » Sat Sep 17, 2016 10:18 am

You may also check Veeam B&R logs to find out if the job is not shown in UI or it never started.
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