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EBoucq
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remove VMware vCloud Director

Post by EBoucq »

Hi,

Someone added a connection to a VMware vCloud Director Cloud host in the backup infrastructure part of a Veeam B&R and I need to remove it but I can't see any option to do so.
Help !

Thanks,
Eric

HannesK
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Re: remove VMware vCloud Director

Post by HannesK »

Hello,
just to clarify: are we talking about the service provider VBR server, or the customer side?

How did you add a host directly? Normally one adds the VCD and not hosts. https://helpcenter.veeam.com/docs/backu ... ml?ver=110

Best regards,
Hannes

EBoucq
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Re: remove VMware vCloud Director

Post by EBoucq »

Hi,

I wrote "host" because that's the description in Veeam B&R but yes someone added manually a VCD connection but I realize there's no option to remove it now...

Regards,
Eric

veremin
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Re: remove VMware vCloud Director

Post by veremin »

If you locate this server under "Managed Servers" node and right-click on it, what actions will you see there? Thanks!

EBoucq
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Re: remove VMware vCloud Director

Post by EBoucq »

it doesn't appear under managed servers, only under VMware vCloud

veremin
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Re: remove VMware vCloud Director

Post by veremin »

Can you provide us with the screenshot? Or with the support ticket number for this issue, so we can ask R&D team to double check the experienced behaviour. Thanks!

EBoucq
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Re: remove VMware vCloud Director

Post by EBoucq »

https://gyazo.com/2486883919e2c12e96b34721bc527711 -> left pane of the Backup infrastructure menu

https://gyazo.com/2486883919e2c12e96b34721bc527711 -> right pane + right click on the vCloud director

veremin
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Re: remove VMware vCloud Director

Post by veremin »

The provided screenshots are the same, so we cannot comment on the issue. Anyway, please, reach support team for further assistance. Thanks!

EBoucq
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Re: remove VMware vCloud Director

Post by EBoucq »


veremin
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Re: remove VMware vCloud Director

Post by veremin »

Just a guess - aren't you using this server as Cloud Connect server with vCloud Director tenant deployed? Or may be it is a tenant server that has Service Provider added? Thanks!

EBoucq
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Re: remove VMware vCloud Director

Post by EBoucq »

Nope. It's a Veeam B&R (Enterprise Edition - Type: Rental)

veremin
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Re: remove VMware vCloud Director

Post by veremin »

Strange, it looks like you have a Service Provider added (which can be confirmed by going to backup infrastructure -> Service Providers), and Service Provider enables vCD replication resources. But since you don't think it's the case, let support team investigate the case directly. Thanks!

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