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newbyam
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Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 18, 2018 4:27 pm

Hi all,

I'm trying to do replicas to my DR

I have 6 VMs that have 2,3 or 4 hdds

every hard disk is created as datastore and attached to VM adding "new hard disk" (no new RDM or existing one) option and then inside the propierties of this new hard disk, location: "datastore"

Everything is fine, VM recognize the new attached hard disk, but when I try to do a new replica I have the next error code:

18/09/2018 18:00:41 :: Processing pvptmdc03 Error: Failed to open VDDK disk [[Datastore] pvptmdc03/pvptmdc03.vmdk] ( is read-only mode - [true] )
Logon attempt with parameters [VC/ESX: [10.100.110.21];Port: 443;Login: [administrator@vsphere.local];VMX Spec: [moref=vm-102];Snapshot mor: [snapshot-1137];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.

I think is related with permissions but I've tried with administrator@vsphere.local and root users without any luck, so please, if anybody can helps me, I would be so grateful

If I try to replicate VMs with only one attached drive, everything goes well, the problem is when I attach another disk inside a new datastore

Thanks in advance.

BR

bdufour
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Re: Replica Failed when adding another datastore as a second hard disk

Post by bdufour » Sep 18, 2018 4:50 pm 1 person likes this post

this may help - https://www.veeam.com/kb2442
next time - please let us know what version of vcenter youre on/any other obvious details related to your environment - that will help us - help you.

important note from kb - Note: This KB article only applies if VDDK error 16053 is found in the logs. If this error is not found in the logs, please contact Veeam support for further troubleshooting.

cheers!

newbyam
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Re: Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 18, 2018 4:53 pm

my apologies, edited in the first post

edit: can't edit the first post:

backup & replication: 9.5.0.1922 enterprise plus
esxi: 6.7
vsphere version: 6.7

bdufour
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Re: Replica Failed when adding another datastore as a second hard disk

Post by bdufour » Sep 18, 2018 4:56 pm

no worries - let us know if you get it sorted out!

newbyam
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Re: Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 19, 2018 3:06 pm

Dear friends,

after installing Microsoft Visual C++ 2008 Redistributable Package and restarting server I'm stuck in the same error, so I suppose is not related with 16053 error code resolution steps
Still cannot made replicas from Primary to Discovery, here You have all the logs:

- I can make replicas if the VM has one drive but it fails when adding another drive from different datastore
- I can make snapshots with the sencond drive added without any problems

https://pastebin.com/gmM2RY8f
https://pastebin.com/KDr1fsRb
https://pastebin.com/K3ZX3J1M
https://pastebin.com/FzRQRyk7
https://pastebin.com/xaN6zDNh
https://pastebin.com/gUSfERqB

Processing pvptmdc03 Error: Failed to open VDDK disk [[Datastore] pvptmdc03/pvptmdc03.vmdk] ( is read-only mode - [true] )
Logon attempt with parameters [VC/ESX: [10.100.110.21];Port: 443;Login: [administrator@vsphere.local];VMX Spec: [moref=vm-1145];Snapshot mor: [snapshot-1156];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.

foggy
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Re: Replica Failed when adding another datastore as a second hard disk

Post by foggy » Sep 19, 2018 3:13 pm 1 person likes this post

Have you already contacted technical support with this?

newbyam
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Re: Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 19, 2018 3:33 pm

foggy wrote:
Sep 19, 2018 3:13 pm
Have you already contacted technical support with this?
not yet, should I?

foggy
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Re: Replica Failed when adding another datastore as a second hard disk

Post by foggy » Sep 19, 2018 3:47 pm 1 person likes this post

Yes, it is always recommended to ask support for assistance with any technical issues requiring logs analysis.

newbyam
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Re: Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 19, 2018 4:02 pm

Thank you, created a case ID#03201058

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Re: Replica Failed when adding another datastore as a second hard disk

Post by newbyam » Sep 20, 2018 9:23 am

mates, I have it

It was a problem with a proxy backup of DR site, for any reason, it doesnt have rights to read/write anywhere that I really don't want to investigate, so disabling second backup proxy do the trick :) :) :)

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