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marius roma
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Restarting services

Post by marius roma » Feb 28, 2016 9:38 am

I need to restart Veeam B&R services on a Windows host where I cannot restart the server itself.
Is there a preferred order to stop/restart services?
Regards
marius

Shestakov
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Re: Restarting services

Post by Shestakov » Feb 28, 2016 11:16 am 1 person likes this post

Hello Mario,
Service restart should not cause issues. I`d just perform it when no jobs are running.
Thanks!

foggy
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Re: Restarting services

Post by foggy » Feb 29, 2016 12:23 pm 1 person likes this post

Mario, what is the reason of why you need to restart Veeam B&R services?

marius roma
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Re: Restarting services

Post by marius roma » Mar 05, 2016 2:25 pm

Sorry for the delay in answering.
I have 3 CIFS repositories.
One of the repositories started failing authenticating.
Inside the same job about half of the VMs fail backing up due to login error.
I don't believe the problem is due to the NAS, because all the jobs should fail.
It's an intermittent error, so I considered restarting the jobs.
After restarting the jobs the problem was not solved and I am still investigating it.
I attempted creating a new job with no success.
Any idea to troubleshoot the problem?
Regards
Marius

Shestakov
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Re: Restarting services

Post by Shestakov » Mar 05, 2016 3:10 pm

Hello Mario,
Have you contacted Veeam technical support?
Could you also provide the error text?
Thanks!

Vitaliy S.
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Re: Restarting services

Post by Vitaliy S. » Mar 07, 2016 11:10 am

marius roma wrote:One of the repositories started failing authenticating.
....
I don't believe the problem is due to the NAS, because all the jobs should fail.
How many jobs do you run concurrently pointed to the same NAS box?

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