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jadams159
- Enthusiast
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- Full Name: Justin Adams
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Restore button grayed out.
When performing a windows OS File Level restore operation, what would cause the "Restore" button to be grayed out?
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foggy
- Veeam Software
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Re: Restore button grayed out.
Most likely, Veeam B&R cannot locate the original VM for some reason. Is it up and running, has VMware Tools up-to-date and running and hasn't changed its moref ID since the backup was taken? If all answers are "yes", I would recommend to contact support for a closer look.
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jadams159
- Enthusiast
- Posts: 80
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- Joined: Apr 16, 2012 11:44 am
- Full Name: Justin Adams
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Re: Restore button grayed out.
Sorry for the late reply, I wasn't subscribed to my own post, so I didn't see the reply.
This problem was caused by the C drive not being part of the backup. This scenario is clearly stated in Veeam documentation, but at the time I didn't realize the C drive was omitted by the client.
This problem was caused by the C drive not being part of the backup. This scenario is clearly stated in Veeam documentation, but at the time I didn't realize the C drive was omitted by the client.
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foggy
- Veeam Software
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Re: Restore button grayed out.
Yep, in case of system drive was not backed up as a part of the job, restore to original location is not available.
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