restore vm from vcenter doesn't exist

[ariamovie]

hi
i want to restore backup from vcenter that doesn't exist anymore but backup file is exist and nothing wrong whit it
and all of vm are now in new vcenter server
veeam gives me error

[PTide]

Hi,

Could you provide the error text please? Just to clarify - do you want to restore a VM from the old backup to the new vCenter?

[foggy]

It shouldn't matter whether you're restoring to an old or new vCenter. Unless you select to restore to original location, which doesn't exist anymore.

[ariamovie]

Hi,

Could you provide the error text please? Just to clarify - do you want to restore a VM from the old backup to the new vCenter?

Yea exactly

[ariamovie]

It shouldn't matter whether you're restoring to an old or new vCenter. Unless you select to restore to original location, which doesn't exist anymore.

No i want to restore in new server

[PTide]

So what error do you get?

[ariamovie]

[PTide]

There are many reasons for such error to appear, for a deeper investigation please contact the support team so they can review the logs. Please post your case ID here once you do.

Thank you

[veremin]

Just out of curiosity - do you get the same error if you try to expand the very same host in "Virtual Machines" node? Thanks.

[foggy]

So it is not a backup/restore issue, it is a vCenter server connection issue, so this is what should be troubleshot.

[dellock6]

Did you register (in the Veeam console) the new host where you want to restore the VM? If it's the same host that was previously managed by vcenter, try to register it by ip and not by dns name.