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zabo2012
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Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 07, 2013 9:15 pm

When doing a full VMware virtual machine restore of a Windows Server 2012 Domain Controller, the restore complete successfully and the VM boot up correctly but none of DC services work. i'm not able to login to the DC server, get the error " There are currently no logon servers available to service the logon request." I can only login to the server if I boot into safe mode.
did a couple of restores of different 2012 domain controllers and all came back with the same errors. the ones that allowed me to login gave this error when opening any DC service " the configuration information describing this enterprise is not available. the specified domain either does not exist or could not be contacted." very weird I made sure DC is not booting into recovery mode and rebooted multiple times.
was wondering if anyone saw this error? i'm still waiting on support to get back to me, but thought it might be faster to post here.


case id#00455558

veremin
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Re: Restoring 2012 Domain Controller VM

Post by veremin » Oct 08, 2013 8:33 am

What version of VB&R you’re using? Did you also enable Application Aware Image Processing while backing your DC VMs? Thanks.

zabo2012
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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 08, 2013 12:25 pm

running version 7.0.0.715
I tried restoring from a backup with Application Aware Image Processing enabled and without it, and both times the result was the same.

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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 08, 2013 12:27 pm

I also tried running this

bcdedit /set safeboot dsrepair
bcdedit /deletevalue safeboot
shutdown -t 01 -r

no luck

zabo2012
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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 09, 2013 7:31 pm 1 person likes this post

fixed by following these steps
http://www.veeam.com/kb_articles.html/kb1277
http://www.veeam.com/kb_articles.html/kb1280

boot the machine up in dsrm ( bcdedit /set safeboot dsrepair )

log in with ds repair mode password .\Administrator

run the bcdedit command to set and remove dsrepair mode ( bcdedit /deletevalue safeboot )

net stop ntfrs

open regedit and

Open Regedit
Browse to the following extension: HKLM\SYSTEM\CurrentControlSet\Services\NTDS\Parameters
Add the following dword (32 bit) value: Repl Perform Initial Synchronizations
And leave this set to 0.
http://www.veeam.com/kb_articles.html/kb1280
then

open regedit and expand: hklm\SYSTEM\CurrentControlSet\Services\NtFrs\Parameters\Backup/Restore\Process at Startup
Set the burflags to d2 (sometimes you will have to use d4, but only do this in isolated network or it will overwrite other DC's during replication)
http://www.veeam.com/kb_articles.html/kb1278

reboot

veremin
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Re: Restoring 2012 Domain Controller VM

Post by veremin » Oct 10, 2013 9:15 am

Restoring VM DC from the application-aware backups shouldn’t include any manual intervention. So, I suggest you opening a ticket with our support team and let them take a look at what might have gone wrong in your environment.

Thanks.

zabo2012
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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 10, 2013 2:33 pm

I did open a ticket, and this how the support team got it to work. something new with DC2012 security

Vitaliy S.
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Re: Restoring 2012 Domain Controller VM

Post by Vitaliy S. » Oct 10, 2013 4:38 pm

Even with DC 2012 everything should be automated assuming application-aware backup was successful.

zabo2012
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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Oct 10, 2013 5:05 pm

ok here is the case id#00455558 that was closed by the support team who contacted level 2 and said this is the way to fix it, can you escalate?

Vitaliy S.
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Re: Restoring 2012 Domain Controller VM

Post by Vitaliy S. » Oct 10, 2013 6:46 pm

Yes, we will take a look at your case with the QC team.

bob.baird.xedo
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Re: Restoring 2012 Domain Controller VM

Post by bob.baird.xedo » Nov 18, 2013 9:47 am

Hello,

I was just wondering if there has been any update on the OP's original issue as I'm having the exact same problem when trying to restore a DC 2012.

Thanks,
Bob

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Re: Restoring 2012 Domain Controller VM

Post by foggy » Nov 18, 2013 3:48 pm

In case you're restoring one of the production domain controllers to an isolated lab, as OP did (i.e. there're no replication partners for this DC), authoritative restore is required, which can be performed with the recommendations provided above. In case when you're restoring single DC, no manual intervention is required, as stated above.

zabo2012
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Re: Restoring 2012 Domain Controller VM

Post by zabo2012 » Nov 19, 2013 1:29 am

restoring one DC or all multiple DC's required the same steps for me. any update from QC team?

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Re: Restoring 2012 Domain Controller VM

Post by bob.baird.xedo » Nov 19, 2013 11:06 am

foggy wrote:In case you're restoring one of the production domain controllers to an isolated lab, as OP did (i.e. there're no replication partners for this DC), authoritative restore is required, which can be performed with the recommendations provided above. In case when you're restoring single DC, no manual intervention is required, as stated above.

Thanks - that worked fine.

I was just wanting to restore one of my 3 production DC's into an isolated network for testing purposes, so used the "d4" value for Burflags.

I also had to delete my other DC's from AD Sites & Services in order to be able to create new objects.

Cheers,
Bob

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Re: Restoring 2012 Domain Controller VM

Post by foggy » Nov 19, 2013 11:24 am

zabo2012 wrote:restoring one DC or all multiple DC's required the same steps for me. any update from QC team?
I was referring to the case where there is just a single DC in production (not multiple).

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Re: Restoring 2012 Domain Controller VM

Post by OmiFreak » Aug 23, 2016 9:24 am

How can I handle this problem ("There are currently no logon servers available to service the logon request") in a Veeam Sure Backup job where I have included one of our AD controllers for the other servers to work? There everything should go automatically and I don't have the possibility to login with the Domain Revovery Password to change the bootsettings first.

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Re: Restoring 2012 Domain Controller VM

Post by foggy » Aug 23, 2016 11:23 am

Bernd, was this domain controller backed up with application-aware image processing enabled? Have you enabled DC role in the SureBackup job for it?

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Re: Restoring 2012 Domain Controller VM

Post by blithespirit » Aug 24, 2016 9:02 pm

What version of VBR are you running, there was a bug on some installs which gave a netlogon error, make sure you install update 1&2 on version 9.

This should let your DC authenticate in the application group and any linked jobs.

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