Shell run are not stopping automatically

[gouvi04]

Hi Guys,

I found there is a lot of Shell Run jobs are running on my Veeam servers It is causing the High CPU&Memory utilization.
I am not able to stop any one of them. Is there any way to kill Shell Run jobs with out rebooting Backup Server??

[gouvi04]

Please replay if any one aware of this issue.

[Gostev]

These are for remote B&R consoles, can you close those consoles?

[gouvi04]

I have closed it. Still Shell run jobs are running. I see some of them are running since 10 Days.

[Vek17]

First I have heard of this but I just checked and I have 43 instances working as well oldest being from 2018/05/18. I definitely do not have 43 remote instances open and none should be older then 24 hours.

[Gostev]

OK, in that case please open a support case for investigations and add the case ID to this topic. Thanks!

[Vek17]

Case opened #03031271

[gouvi04]

Did you got any resolution from support??

[veremin]

The provided ticket was closed by the customer, once the support engineer confirmed that there was a GUI bug (scheduled to be fixed in one of the next product updates).

Kindly, open your own ticket to check whether you experience a similar issue.

Thanks.

[gouvi04]

Hi All,

I have raised a support case for this issue. Ref case:- # 03091110