Since B&R 9.5 the Exchange Logfiles dont trunkate

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Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby WinstonWolf » Wed Nov 30, 2016 6:06 am

Hello ,

I think tha after Update to Version 9.5 of B&R the Exchange Server 2010 Logfiles wont cut after the Backup Job .
We become an Disk Full Alarm of our Exchange Server Logfile Drive because it will become too big .
And when i look in the Logfile Folder i see Exchange Database Logs from the 18.11.2016 . This is the Date when i Update Veeam to 9.5.

Any Solutions for this Problem ?

Thanks

Michael
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby Mike Resseler » Wed Nov 30, 2016 9:28 am

Michael,

Can you review the job and see if application aware processing settings are still OK?

If this is still OK, please log a support call and post the ID (and after that the solution) in this thread

Thanks
Mike
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby WinstonWolf » Wed Nov 30, 2016 11:47 am

Hello ,
Case is open : ID 01990164
application aware processing settings are still OK
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It is very urgent to find an Solution because our Exchange Logfile Drive runs full . We have 500 Users .
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby WinstonWolf » Thu Dec 01, 2016 9:21 am

[PROBLEM SOLVED]
This is an known Bug . To solve this Problem you need to set the SQL Settings under Processing Settings ( Guest Processing ) from Exchange Backup to "Truncate Logs" .

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Thanks to Support .

Michae├Âl
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby Mike Resseler » Thu Dec 01, 2016 11:04 am

Michael,

Thanks for letting us know, I am sure it can help many others on the forum. Maybe it is me and I need more coffee but I seem to be not seeing a difference between the screenshots with the problem and without the problem... What exactly did you change?

Thanks
Mike
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby WinstonWolf » Thu Dec 01, 2016 12:25 pm

[SOLUTION]

Normaly under the the Point "SQL" in the Exchange Processing Settings there is "Do not truncate logs" choosen. You must set it to "Truncate Logs"

I know it has normaly nothing to do with the Exchange Log File Backup which you can set under "General" . But it will do the Trick for the Bug to set the SQL Logfile Truncate for the Exchange Logfile Backup ;-)

Before , means no Logfile Backup from Exchange possible ( Truncate [FALSE] )
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After doing the Trick , now Logfile Backup works for Exchange Server Logs ( Truncate [TRUE] )
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I hope this helps for other Customers to solve the Bug .
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby Mike Resseler » Thu Dec 01, 2016 12:48 pm

Again thanks! Also appreciate the additional explanation.
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby smarechal » Fri Dec 09, 2016 10:33 am

Hello,

I've got the same problem, thanks for the tip!

PS/ I've sent a mail to all of my users to clean their mailboxes :) But, i didn't seen the logs was the problem.
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Re: Since B&R 9.5 the Exchange Logfiles dont trunkate

Veeam Logoby Gostev » Mon Dec 12, 2016 10:01 pm

This will be fixed in Update 1.
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