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Matt@Work
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Slow processing rates, Cloud Connect

Post by Matt@Work » Mar 31, 2017 4:24 pm

I've not done anything with Cloud Connect before and I've setup a trial account with both iLand and ODS. I've got a test job running at the moment on the iLand repository and the processing speeds are not great. I'm seeing 560kbps right now. This is pretty much a vanilla install so looking for some guidance on how to optimize the settings to get better throughput. So far, its been running 20 mins, read 667MB out of 40GB. It's going to take far too long to get the data uploaded.

Thanks

Matt

tsightler
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Re: Slow processing rates, Cloud Connect

Post by tsightler » Mar 31, 2017 5:44 pm

What is the upload bandwidth of your Internet link? The output from a speedtest result would be useful.

veremin
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Re: Slow processing rates, Cloud Connect

Post by veremin » Apr 03, 2017 11:43 am

Full bottleneck statistics also would not harm. Thanks.

CarlMcDade
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Re: Slow processing rates, Cloud Connect

Post by CarlMcDade » Apr 04, 2017 3:54 pm 1 person likes this post

Hello Matt,

I've recently setup Veeam Cloud Connect for our business, and prior to release, we've been doing extensive testing on the environment. The ingress rate into CC is dependent on a number of things. Network speeds: Upload from your site, download from CSP. Gateway specification: If the gateways don't have enough resources, or too many concurrent jobs are occurring at the same time, and the normal bottlenecks that will see on your on prem backups (Source/Target/Network)

Additionally if you have large chunks of data to upload to a CC repository, you can ask the provider to seed the data in. There is a support Veeam KB to support that (KB2264)

Hope that helps

Cheers
mail@carlmcdade.com
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Matt@Work
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Re: Slow processing rates, Cloud Connect

Post by Matt@Work » Apr 16, 2017 9:14 pm

Carl

Thanks for this. The two providers I'm talking to don't seem keen on pre-seeding or providing devices if a full site restore was necessary. Unitrends do this, but they aren't VCC.

Regarding the above speeds, I resolved that issue and I now have 180GB of data going to VCC and I'm seeing processing speeds of around 12MBs on a 1GB UP / 100MB Down connection. Thats without any tweaking or WAN acceleration on the provider side. I start testing with WA this week to see if its any better.

No doubt I'll be talking to a lot more people about this before I pull the trigger.

dellock6
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Re: Slow processing rates, Cloud Connect

Post by dellock6 » Apr 17, 2017 8:23 am

I guess the upload bandwidth is 100 Mbits not bytes, so 12 MBs is pretty much the maximum upload speed you can have for Cloud Connect.
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bdecout
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Re: Slow processing rates, Cloud Connect

Post by bdecout » Nov 28, 2017 9:12 pm

Matt@Work

Could you share how you got this issue resolved?
We are facing the same problem with slow transfer speed to iLand.

Thanks

mptalaga
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Re: Slow processing rates, Cloud Connect

Post by mptalaga » Jul 03, 2019 8:07 pm

Hi,

Did either of you resolve this issue? We are having the same issue transferring the uploads. Our local backups complete pretty quickly, but the upload to iLand takes forever. It seems like it spends most of the time just thinking.

Vitaliy S.
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Re: Slow processing rates, Cloud Connect

Post by Vitaliy S. » Jul 05, 2019 3:06 pm

Hi Matt,

What is the bottleneck statistics for the job uploading data to a cloud repository? Did you approach iLand with this by any chance?

Thanks!

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