Snapshot Hunter not running?

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Snapshot Hunter not running?

Veeam Logoby tferreira » Mon Apr 10, 2017 5:58 pm

Hello forum,

It seems the Snapshot Hunter functionality isn't running correctly on our current production systems, and hidden snapshots keep growing in size.
Our production ERP DB machine had double the size without an active snapshot, which was corrected by creating a new snapshot and deleting all manually (as Snapshot Hunter would normally do).

Veeam system history also shows no snapshot hunter activity.
The case is currently open with VEEAM Support, but no feedback yet to what could cause this issue.
I'm very new to VEEAM, so any help would be appreciated.
Thanks! :)

Best regards
tferreira
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Re: Snapshot Hunter not running?

Veeam Logoby Mike Resseler » Tue Apr 11, 2017 5:24 am

Hi Tiago,

First: Welcome to the forums

Could you post your support case # also here for easier follow-up?
Any change that you are using VMware vCloud Director VMs. (Those are automatically skipped)
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Re: Snapshot Hunter not running?

Veeam Logoby vmniels » Tue Apr 11, 2017 7:00 am

The VM's with a hidden snapshot are they also added in a backup job?
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vmniels
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Re: Snapshot Hunter not running?

Veeam Logoby tferreira » Tue Apr 11, 2017 8:06 am

Hello,

Case number is 02112829.

We are not using vCloud Director, since our production systems are all running on local hardware.
All the VM's with this issue are added in backup jobs. They back up normally, but start increasing in size over time.
tferreira
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Re: Snapshot Hunter not running?

Veeam Logoby Mike Resseler » Wed Apr 12, 2017 6:52 am

Tiago,

Are the backups increasing in size or is the production VM increasing? I am not sure if I follow now to be honest. Please keep us also informed from the results with support
Mike Resseler
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Re: Snapshot Hunter not running?

Veeam Logoby tferreira » Thu Apr 13, 2017 9:09 am

Hello,

The production VM. I can only resolve the issue by creating a snapshot and deleting it right after in vCenter.
I'll be sending VMware logs later today to the support team.
tferreira
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