- Posts: 42
- Liked: 11 times
- Joined: Aug 21, 2018 5:33 am
we are currently trying to add a new ESXi host to "unload" the primary host
Primary host = 2 x 2 sockets
New host = 1 socket
Current licence = B&R 4 sockets Essentials
And so, we got a "your socket licence has been exceeded" error while "backupping".
Inventory = 8 VMs (servers) and 7 windows agent (Users PC)
How does it translate to VULs ? and what would be the approximative cost ?
We also see there are 3 support levels : basic, premier and 24/7 uplift
=> but I can't find any useful information to tell me what are the differences between the 3 levels. Could you help me on this too ?
- Veeam Software
- Posts: 4897
- Liked: 1467 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- 8 VMs will cost 8 VUL
- 7 Veeam Agent for Windows Workstation will cost 3 VUL (1VUL=3x Agent Workstation)
VUL is normally production level support. Basic is not available for VUL.We also see there are 3 support levels : basic, premier and 24/7 uplift
but I can't find any useful information to tell me what are the differences between the 3 levels. Could you help me on this too ?
Our support levels are documented on this page: https://www.veeam.com/support-policy.html
I recommend to get in contact with your Veeam sales representative or chosen partner/reseller.
They can help you with all sales related questions and the correct migration path (Socket to VUL).