SQL Server Transaction Log Backup

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SQL Server Transaction Log Backup

Veeam Logoby lowlander » Tue Apr 26, 2016 2:34 pm

Hi,

any clue on this message : Error occurred while preparing SQL Server for transaction log backup Details: Platform x64 is required to use HP StoreOnce

thanks !
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Re: SQL Server Transaction Log Backup

Veeam Logoby alanbolte » Tue Apr 26, 2016 2:45 pm

Sounds like the log shipping server was also being used as the gateway server for accessing the repository. Is that server running 32-bit Windows?
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Tue Apr 26, 2016 4:09 pm

logshipping is indeed gateway server for a SOBR (with multiple catalyst stores). Server is running 2012R2. Tried to use a vm as logshipping server > no success. Is this a known issue with storeonce ?
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Re: SQL Server Transaction Log Backup

Veeam Logoby alanbolte » Tue Apr 26, 2016 8:04 pm

I'm not sure what the problem could be with 2012R2. What about the VM you're backing up, is that running a 32-bit OS?

You should consider creating a support case for this issue. If you create one, please post the case number here.
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Thu Apr 28, 2016 5:27 pm

Hi Alan,

all VM's are running Windows 2012R2. I opened a SR#01783920
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Re: SQL Server Transaction Log Backup

Veeam Logoby alanbolte » Thu Apr 28, 2016 11:48 pm

Make sure to include logs from the log shipping and gateway servers. Normally these would be included when using the export wizard.
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Sat Apr 30, 2016 5:55 am 1 person likes this post

uploaded the logs and used export wizard :)
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Wed May 04, 2016 3:12 pm

We tested on a local repository on the gateway server, and this seems to work. Guess there is an issue with communication with the Catalyst repository ?
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Thu May 12, 2016 5:59 am 1 person likes this post

Spoke to support yesterday, and it was a glitch on a gateway / proxy server believing this server was 32-bits instead of 64-bits. Everything works now as expected.
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Re: SQL Server Transaction Log Backup

Veeam Logoby lowlander » Thu May 19, 2016 12:21 pm

And the last update :)

We tried configuring a SOBR with 5 catalyst extents, and returned back to the Original error message. My assumption SOBR with Catalyst extents is not a working for now, and we step back to Catalyst repository only.

thanks !
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Re: SQL Server Transaction Log Backup

Veeam Logoby foggy » Fri May 20, 2016 12:04 pm

What if you try to remove log shipping server role from this gateway server?
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