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guyliu
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Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu » Nov 14, 2013 2:55 pm

I have vCenter 5.5 and 3 vsphere hosts all running vSphere 5.5
2 of the hosts are AMD and 1 is Intel.
I have not been able to perform migrations. I know that vSphere 5.5 is not supported on v7 SP1 so I installed the R2 patch today to see if it has fixed my problem.
However the problem still persists on v7 R2 so hence my post.

When I try to migrate a machine from one host to another, it is always the "SmartSwitch" method that gets used. I know none of my hosts are compatible with each other so I would expect QuickMigration being used. anyways so when the migration gets to the end where the migrated machine is powered on, vSphere pauses the process and pops up a warning saying incompatible machine state. Regardless of what options I select the machine will not resume (as I expect, due to incompatible CPU arch) so then the migrate process fails.

Can anyone help me figure out what I am doing wrong? Or is there a way I can force QuickMigration or disable SmartSwitch?

foggy
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Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy » Nov 14, 2013 3:05 pm

Have you already contacted technical support with this issue?

guyliu
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Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu » Nov 14, 2013 3:11 pm

No, not yet. I've not dealt with Veeam support before so not sure what the procedure is.

foggy
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Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy » Nov 14, 2013 3:14 pm

Just visit http://cp.veeam.com, open a case, and follow instructions from support engineer.

guyliu
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Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu » Nov 14, 2013 3:42 pm

Ok I've logged a support case. Thanks for your help.

foggy
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Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy » Nov 19, 2013 1:37 pm

Guy, what is your support case ID number, please?

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