Host-based backup of VMware vSphere VMs.
Post Reply
guyliu
Novice
Posts: 3
Liked: never
Joined: Nov 14, 2013 2:35 pm
Full Name: Guy Liu
Contact:

Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu »

I have vCenter 5.5 and 3 vsphere hosts all running vSphere 5.5
2 of the hosts are AMD and 1 is Intel.
I have not been able to perform migrations. I know that vSphere 5.5 is not supported on v7 SP1 so I installed the R2 patch today to see if it has fixed my problem.
However the problem still persists on v7 R2 so hence my post.

When I try to migrate a machine from one host to another, it is always the "SmartSwitch" method that gets used. I know none of my hosts are compatible with each other so I would expect QuickMigration being used. anyways so when the migration gets to the end where the migrated machine is powered on, vSphere pauses the process and pops up a warning saying incompatible machine state. Regardless of what options I select the machine will not resume (as I expect, due to incompatible CPU arch) so then the migrate process fails.

Can anyone help me figure out what I am doing wrong? Or is there a way I can force QuickMigration or disable SmartSwitch?
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy »

Have you already contacted technical support with this issue?
guyliu
Novice
Posts: 3
Liked: never
Joined: Nov 14, 2013 2:35 pm
Full Name: Guy Liu
Contact:

Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu »

No, not yet. I've not dealt with Veeam support before so not sure what the procedure is.
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy »

Just visit http://cp.veeam.com, open a case, and follow instructions from support engineer.
guyliu
Novice
Posts: 3
Liked: never
Joined: Nov 14, 2013 2:35 pm
Full Name: Guy Liu
Contact:

Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by guyliu »

Ok I've logged a support case. Thanks for your help.
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Still Can't Migrate VMs (v7 R2 build 7.0.0.764)

Post by foggy »

Guy, what is your support case ID number, please?
Post Reply

Who is online

Users browsing this forum: No registered users and 48 guests