Discussions specific to the VMware vSphere hypervisor
Post Reply
cardendave
Service Provider
Posts: 30
Liked: 1 time
Joined: Jul 22, 2015 7:59 am
Full Name: Dave King
Contact:

Stop License Push from Enterprise Manager

Post by cardendave » Jan 17, 2016 12:40 pm

Hi All

We are an MSP and provide Veeam to our clients. We use Enterprise Manager on our Azure server to monitor the backups of these clients across the internet, purely for checking the backup results in one place and no other reason. We also have Veeam Cloud Connect services on the same machine and Enterprise Manager keeps pushing our Cloud Connect license to our clients obviously causing our backups to fail. Is there any way to block this behaviour? As all of our clients have their own license and all renew at different times, so we do not wish to deploy the same file to them all.

Help appreciated.

Dave

Gostev
Veeam Software
Posts: 23215
Liked: 2977 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Stop License Push from Enterprise Manager

Post by Gostev » Jan 17, 2016 8:32 pm

Hi, Dave. Our support can help you get this capability disabled. Thanks!

cardendave
Service Provider
Posts: 30
Liked: 1 time
Joined: Jul 22, 2015 7:59 am
Full Name: Dave King
Contact:

Re: Stop License Push from Enterprise Manager

Post by cardendave » Jan 18, 2016 7:04 am

Thanks, logged with case ID 01617610

Vitaliy S.
Veeam Software
Posts: 21738
Liked: 1307 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Stop License Push from Enterprise Manager

Post by Vitaliy S. » Jan 18, 2016 11:50 am 1 person likes this post

Hi Dave, I see that our support engineer has shared a solution with you and now you can address your scenario. On a side note, if you would like to monitor remote backup servers and give multi-tenant web based portal to your clients, then take a look at our latest announcement of Veeam Managed Backup Portal.

cardendave
Service Provider
Posts: 30
Liked: 1 time
Joined: Jul 22, 2015 7:59 am
Full Name: Dave King
Contact:

Re: Stop License Push from Enterprise Manager

Post by cardendave » Jan 18, 2016 11:00 pm

Thanks sounds great, any idea on release date? Is it FOC to resellers?

Vitaliy S.
Veeam Software
Posts: 21738
Liked: 1307 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Stop License Push from Enterprise Manager

Post by Vitaliy S. » Jan 19, 2016 10:19 am

The release is scheduled to H1 this year, currently TP is available for trialing/testing purposes in Azure. This product will require VCSP membership, since you're an MSP then you can also use it.

adam_ittx
Service Provider
Posts: 3
Liked: 1 time
Joined: Jul 20, 2016 4:28 pm
Full Name: Adam Palaczyk
Contact:

Re: Stop License Push from Enterprise Manager

Post by adam_ittx » Jul 20, 2016 4:30 pm

Hello Guys,

Can you please share the resolution to the issue discussed?

Vitaliy S.
Veeam Software
Posts: 21738
Liked: 1307 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Stop License Push from Enterprise Manager

Post by Vitaliy S. » Jul 20, 2016 9:26 pm 1 person likes this post

These instructions are distributed via our technical support team only, so please open a ticket with them directly.

adam_ittx
Service Provider
Posts: 3
Liked: 1 time
Joined: Jul 20, 2016 4:28 pm
Full Name: Adam Palaczyk
Contact:

Re: Stop License Push from Enterprise Manager

Post by adam_ittx » Jul 21, 2016 8:13 am

Case ID 01858528
Thank you in advance!

v.Eremin
Veeam Software
Posts: 15427
Liked: 1165 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Stop License Push from Enterprise Manager

Post by v.Eremin » Jul 21, 2016 10:55 am

It might be worth referring to the case provided above within your ticket, so that your engineer doesn't spend too much time finding an applicable solution. Thanks.

adam_ittx
Service Provider
Posts: 3
Liked: 1 time
Joined: Jul 20, 2016 4:28 pm
Full Name: Adam Palaczyk
Contact:

Re: Stop License Push from Enterprise Manager

Post by adam_ittx » Jul 24, 2016 9:05 pm 1 person likes this post

All sorted thank you.

v.Eremin
Veeam Software
Posts: 15427
Liked: 1165 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Stop License Push from Enterprise Manager

Post by v.Eremin » Jul 25, 2016 9:42 am

You're welcome. If other questions arise, don't hesitate to reach us. Thanks.

Post Reply

Who is online

Users browsing this forum: cas, stephendietrich, wishr and 36 guests