Storage Snapshots

[keatingo]

Hi, I'm trying to test backing up with storage snapshots. I have Ent+ edition (Version and have enabled the plugin and added my storage (HP 3PAR). I can take and delete a snapshot but when I try do a backup from storage snapshot, this doesn't seem to be working. I've ticked "Use Storage snapshots" but the job is working away as if it is using VMware snapshots - there is no storage snapshot there? Is there something else I need to configure?
Thanks.

[foggy]

Orla, please check whether you've configured everything properly and feel free to ask support for assistance with this.

[keatingo]

yes everything is configured properly and I can take a snapshot thru Veeam. The backup job says it has taken and deleted a snapshot but I'm watching the storage and it's not happening?

[foggy]

Please contact technical support to review what is happening via a short webex session.

[keatingo]

ok thanks