Strange behavior recovering a file from Enterprise Manager

[cferilli]

Hi all,

I just want to share a strange behavior that I have been face with Enterprise Manager recently, when trying to initiate a file restore.

The account I have used had the admin role, so I was able to see the needed VM.
The problem appeared when I have tried to select it, as the Enterprise Manager Console redirected me directly to the logon screen !

After opening an SR to the support, we have fund that this problem is related to overlapped roles.
In fact, my user was also a member of another AD group, on which I have configured smaller rights (Portal User, with specific VMWare tags to reduce the scope of the VMs).

It was not a problem for me to reconfigure these roles differently, to workaround this issue.
Perhaps would it be good to add something regarding this in the Online documentation ?

Kind regards

CF

[Dima P.]

Hi cferilli,

Thank you for your post. Can you please share you case ID and we will review your case details?

[cferilli]

Hi Dima,

For sure. Case ID is 02611415.

Thanks and have a nice day !

CF