Discussions specific to the VMware vSphere hypervisor
Post Reply
cferilli
Novice
Posts: 7
Liked: 1 time
Joined: Mar 21, 2017 3:51 pm
Full Name: cferilli
Contact:

Strange behavior recovering a file from Enterprise Manager

Post by cferilli » Feb 26, 2018 10:13 am

Hi all,

I just want to share a strange behavior that I have been face with Enterprise Manager recently, when trying to initiate a file restore.

The account I have used had the admin role, so I was able to see the needed VM.
The problem appeared when I have tried to select it, as the Enterprise Manager Console redirected me directly to the logon screen !

After opening an SR to the support, we have fund that this problem is related to overlapped roles.
In fact, my user was also a member of another AD group, on which I have configured smaller rights (Portal User, with specific VMWare tags to reduce the scope of the VMs).

It was not a problem for me to reconfigure these roles differently, to workaround this issue.
Perhaps would it be good to add something regarding this in the Online documentation ?

Kind regards

CF

Dima P.
Product Manager
Posts: 10294
Liked: 833 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Strange behavior recovering a file from Enterprise Manag

Post by Dima P. » Feb 27, 2018 8:47 am

Hi cferilli,

Thank you for your post. Can you please share you case ID and we will review your case details?

cferilli
Novice
Posts: 7
Liked: 1 time
Joined: Mar 21, 2017 3:51 pm
Full Name: cferilli
Contact:

Re: Strange behavior recovering a file from Enterprise Manag

Post by cferilli » Feb 27, 2018 9:38 am

Hi Dima,

For sure. Case ID is 02611415.

Thanks and have a nice day !

CF

Post Reply

Who is online

Users browsing this forum: avi81, foggy and 21 guests